Lexus of Portland

I would love to see there is a Barista Pro coffee machine at the dealership, and it would be more excitement for everybody who uses the service. at the dealership, and it would be more excitement for everybody who uses the service. More

Always exemplary service at Kuni Lexus even under renovation. Service Manager attention to our needs was very much appreciated. renovation. Service Manager attention to our needs was very much appreciated. More

Its always easy to get the service done. I love the text message with a link to the video inspection of my car. I can see for myself whats what! I love the text message with a link to the video inspection of my car. I can see for myself whats what! More

I had the pleasure of working with Jeff Gilmore. He was professional, kind, and went above and beyond to make sure that I found the vehicle that I would be comfortable and happy with. Before fin He was professional, kind, and went above and beyond to make sure that I found the vehicle that I would be comfortable and happy with. Before finding Jeff and Lexus of Portland, I talked with several other dealerships in my area (Tacoma, WA) in hopes that I would find a car near me. I had such poor interactions with the many dealerships that I had been in contact with that I pretty much gave up. When I reached out to Jeff I wasn’t expecting much due to the experiences I had at other dealerships. I was very impressed with the kindness that Jeff showed me and the willingness to help me find a vehicle. I was very impressed with the integrity and high standards that Lexus of Portland holds their employees to. They do not charge over MSRP which was a huge relief; especially in this economy! Thank you so much for treating me like a human being and not just a check walking through the door! More

Everyone was kind and competent. My 30K service was complimentary from the Kuni purchase, but they didn't attempt to up sell me. The remodeling made extra work for all the staff, b My 30K service was complimentary from the Kuni purchase, but they didn't attempt to up sell me. The remodeling made extra work for all the staff, but they did their jobs with a smile. I needed to wait onsite and they finished my car in record time. The sales team was great and now I know the service team is too. More

Jason Arakaki was very helpful and professional. He was knowledgeable and kept me informed of the progress with my car. I enjoyed working with him! He was knowledgeable and kept me informed of the progress with my car. I enjoyed working with him! More

Even with the remodeling going on , the service appointment went very well.. Service advisers were nice. appointment went very well.. Service advisers were nice. More

No nonsense, practical advice, and I never detected any dubious upsell tactics. A professional outfit. dubious upsell tactics. A professional outfit. More

My service advisor, Matt Iberg, is knowledgeable, responsive and welcoming, He always follows up on what he says he will do. I trust his recommendations. The service at Kuni Lexus is the main reason responsive and welcoming, He always follows up on what he says he will do. I trust his recommendations. The service at Kuni Lexus is the main reason why I purchased my 2nd Lexus and know that it is the only brand of car that I will ever drive. More