Lexus of Portland

Don Smith always takes such good care of me. As does everyone else I have contact with. Everyone at Lexus is so knowledgeable and friendly. And the turnaround time, even though this was an em As does everyone else I have contact with. Everyone at Lexus is so knowledgeable and friendly. And the turnaround time, even though this was an emergency (alternator died) was very fast. Thanks to everyone. Carole More

Jeff and Matt were most helpful during our recent visit for servicing. Highly recommend the service department, especially Jeff, for competence, professionalism, and customer focus. for servicing. Highly recommend the service department, especially Jeff, for competence, professionalism, and customer focus. More

My usual service rep was out sick so Andrew stepped in to make sure I got the service I needed. He was friendly, helpful and very knowledgeable about he issues I was dealing with. He really listened to my make sure I got the service I needed. He was friendly, helpful and very knowledgeable about he issues I was dealing with. He really listened to my concerns and addressed each one. He did an excellent job over all and I would not hesitate to work with him again. More

Impressed with the customer service and expertise of the seasoned staff. I feel confident with there recommendations and help. seasoned staff. I feel confident with there recommendations and help. More

Great sales and service teams. I have purchased two used vehicles from this dealer and purchased one new vehicle from another Holman dealer. The staff at both dealers was profess I have purchased two used vehicles from this dealer and purchased one new vehicle from another Holman dealer. The staff at both dealers was professional . I have only had a few service visits but these have been exceptional. I will continue to do business with this dealer. More

Slava, was a great sales representative to us. He was calm, patient, and very easy to have a conversation with. He was also the opposite of a pushy salesman. Slava made— what is usually a stressfu He was calm, patient, and very easy to have a conversation with. He was also the opposite of a pushy salesman. Slava made— what is usually a stressful situation— a very comfortable buying process. Everyone else at the dealership was nice as well. I don’t know how they did it, but they went out of their way to find a big bow and loan it to us for my brother (since the car was for him). Slava even wrote a note for my brother, wishing him a happy birthday. Thank you Lexus, for the great experience. More

We have 2 Lexus’. We always come here. But the service we received was atrocious. I can’t believe my husband waited until the end to tell me. I would have had the RXh We always come here. But the service we received was atrocious. I can’t believe my husband waited until the end to tell me. I would have had the RXh towed from there, unfixed, as I would not have wanted to give 3k after the way he was treated whether the rig needed the work or not. We have another car and a truck to use. Just because of the experience with Garrett I would have left. This is exactly why I deal with Jen! We also were Just getting ready to bring the other car in for regular service. I don’t know now. Maybe I’ll go to Toyota because this has become ridiculously elite when the service guy wants to come across as superior. gosh, I hope it’s not because my husband is black that he acted this way! Trying to guilt him into AFFORDING the repair can’t make it happen. He had no idea what is going on with us right now-that we had a leak and the first Floor flooded, central air had an issue, roof didn’t like last wind storm. People have a lot going on we don’t need a service person trying to make life more difficult. We’ll just pull it in the garage until we can figure out what’s next and where to go where the level of service doesn’t make you feel like crap More

Jeff and Matt were awesome! Working out of temporary buildings while the dealership is under construction was no issue. They made it a great experience. Made us feel like family Working out of temporary buildings while the dealership is under construction was no issue. They made it a great experience. Made us feel like family. Thank you. More

Very friendly and knowledgeable employees. Nice facilities despite remodeling in progress. Perfect experience overall. Highly recommend. Nice facilities despite remodeling in progress. Perfect experience overall. Highly recommend. More