Lexus of Peoria

Emergent Check of headlight. Prompt courteous response Above expectation. As always a great experience! Great response and customer service Delivered a rental car and was patient with paperwork process Above expectation. As always a great experience! Great response and customer service Delivered a rental car and was patient with paperwork process. So appreciated durin busy work day. Thanks for being so customer friendly! More

Great auto dealer What can I add? The internet already shows that this dealer is excellent... The setting is clean, comfortable; with a cookie, smoothie, coffee loung What can I add? The internet already shows that this dealer is excellent... The setting is clean, comfortable; with a cookie, smoothie, coffee lounge. :) The sales and financial areas where straight forward even charming in attitude and presentation. This is the only dealer I actually look forward to visiting (probably due to the cookies). Even a few days after the sale, when we came back to pick up the car, the sales fellow hung around and showed personal interest - and shared a few life stories. I know all businesses must make money - but all I ask from a car dealer is to be fair: share discount offers etc., and don't try to argue over a few dollars. If they don't, I won't - and we'll both be happier. More

professional service as always professional service given, prompt attention to need for my appointment they gave me a loaner for the 3-4 hrs it took to service the car professional service given, prompt attention to need for my appointment they gave me a loaner for the 3-4 hrs it took to service the car More

15000 mile service The only complaint was the loaner was delivered with less than a qtr tank of gas. My wifes car had a full tank when picked up. She replenished the qtr The only complaint was the loaner was delivered with less than a qtr tank of gas. My wifes car had a full tank when picked up. She replenished the qtr tank as stated on the release form but her car was returned with less than a qtr tank of fuel. otherwise everything went very well and satisfied. More

The Best Place to Purchase a Car! Not only is everyone professional when you call this dealership. You are treated like you are their best customer. They are great! They send someone t Not only is everyone professional when you call this dealership. You are treated like you are their best customer. They are great! They send someone to pick up your vehicle for repairs or regular service & leave you with a Lexus vehicle. Not a 5 or 10 year old vehicle most are the current year loner cars! It is great to try different cars. Pick up & delivery people are very helpful. They helped me program my garage doors into my car now no need for the opener in the car!!!! This place is the absolute best in customer service. More

Awesome dealership and people Wonderful experience with Lexus! Would recommend to all our friends and family! They were helpful, courteous, and great customer service! Thanks for b Wonderful experience with Lexus! Would recommend to all our friends and family! They were helpful, courteous, and great customer service! Thanks for being a great dealership! More

Excellent service! Always greeted with a friendly smile and impeccable sales and service. Best dealership in town. I am on my 11th Lexus and wouldn’t even consider any o Always greeted with a friendly smile and impeccable sales and service. Best dealership in town. I am on my 11th Lexus and wouldn’t even consider any other brand! More

Best car sales experience ever The most friendly, helpful staff I have come across at any car dealership. Everyone from the front, desk, to sales, to the manager were so helpful, f The most friendly, helpful staff I have come across at any car dealership. Everyone from the front, desk, to sales, to the manager were so helpful, friendly and knowledgeable, it went way above my expectations. More

Easy To do The service is always prompt and courteous. I appreciate the effort of their service team to keep the timeline of appointments, while still ensuring The service is always prompt and courteous. I appreciate the effort of their service team to keep the timeline of appointments, while still ensuring quality and thoroughness. More

Routine Maintenance Taking my car in for its regular maintenance is painless (unless they find something wrong with it). The wait is actually quite enjoyable, in the ‘ca Taking my car in for its regular maintenance is painless (unless they find something wrong with it). The wait is actually quite enjoyable, in the ‘cafe’ where you can indulge in many choices of drinks and snacks. It is quiet and a restful place to do some uninterrupted work whilst waiting or just read the newspaper or watch some TV. A nice jester is they always wash your car after servicing and although the outside is usually gleaming, the inside has a lot to be desired. Can’t have it all, can we? More