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Lexus of Peoria

Peoria, IL

3.0
159 Reviews

7301 N Allen Rd

Peoria, IL

61614

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Showing 159 reviews

November 08, 2017

20,000 mile maintenance Wonderful driver (Wayne Metz) and delivery service. Vanessa at service desk very easy to work with. Part I needed is under warranty; forthright in p More

by Blm Nor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Metz, Rodney Shoop
November 02, 2017

Great service Always get the best treatment and service! I went in for an oil change and ended up needing a few more things done, the service department was excelle More

by Alecia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Yeargain
November 02, 2017

Lexus Service Rodney Shoop is a outstanding Service Rep. He is very knowledge about Lexus Vehicles and builds confidence in Lexus Service and Products. I have dr More

by Denny460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Shoop
November 01, 2017

Wow, they exceeded my expectations, I have been a Lexus driver for a year now. The entire experience has been exceptional, Everyone is very friendly and professional. The loaner vehicles More

by Big Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Shoop
November 01, 2017

Oil change Very friendly. Explained service up front. Comfortable waiting area. Easy to schedule appointment with Rodney directly. Would like option of emaile More

by RX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Shoop
October 29, 2017

Excellent Professional, courteous associates. Was able to address other technological services while in the center for service. Tara Erickson was very helpful. More

by Xavier08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Erickson, Rodney Shoop, Zach Doebler
October 29, 2017

He is a mind reader! My Service Advisor, Rodney Shoop, knows what I want before I do! Truly, he is the very best of the best. Congratulations Lexus of Peoria for attract More

by Allegro1745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Shoop
October 28, 2017

oil change Everything was great. The service people are great and the receptionist still wonderful. I also like the food and drink/TV area. The coffee options More

by CherylK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noelle Pisano, Becky Grant
October 28, 2017

good experience and good people Very friendly rep. that has been in position for several years and know his business. asked questions and gave opportunity for discussion before begin More

by dengelkes657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Shoop
October 28, 2017

Service recall for air bag teplacement Every detail met or surpassed my expectations; from appointment preference to supply arrival confirmation, from arrival drop off and loan replacement More

by Hoops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa, Clayton and Dave in the background.
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