![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Lexus of Peoria
Peoria, IL
Filter Reviews by Keyword
By Type
Showing 164 reviews
Always exceptional service Will only let Lexus service our car...sense of trust and professionalism. Easy to make appointments and friendly staff. Also the waiting lounge with Will only let Lexus service our car...sense of trust and professionalism. Easy to make appointments and friendly staff. Also the waiting lounge with beverages and snacks adds to the comfort of the service experience. More
Easy used car purchase. Called ahead to Jaymie Stahl to verify vehicles we were interested in. Both were ready to go for test drive when we arrived. Looked at a couple of o Called ahead to Jaymie Stahl to verify vehicles we were interested in. Both were ready to go for test drive when we arrived. Looked at a couple of others also. When decision was made, price was negotiated without pressure. Closing/finance handled by Justin Costello. He adequately explained our our Certified and extended coverage options. Worth the drive from the Chicago suburbs. Thanks, Rick W. More
MY EXPERIENCE I JUST PURCHASED MY 3RD LEXUS AND I CAN'T SAY ENOUGH ABOUT THIS DEALERSHIP AND THE SERVICE DEPARTMENT. THEY PICK UP MY CAR AT WORK AND BRING ME A LOA I JUST PURCHASED MY 3RD LEXUS AND I CAN'T SAY ENOUGH ABOUT THIS DEALERSHIP AND THE SERVICE DEPARTMENT. THEY PICK UP MY CAR AT WORK AND BRING ME A LOANER FOR OIL CHANGES AND TIRE ROTATION AND CALL WHEN THEY ARE ON THEIR WAY BACK. WHERE DO YOU GET SERVICE LIKE THIS? ALWAYS FRIENDLY, CARING, INFORMATIVE AND WORK WITH YOU. I AM ON MY 3RD LEXUS RX 350 AND I LOVE THIS MODEL. ONCE YOU HAVE OWNED ONE, YOU ARE SOLD ON A LEXUS. I ALWAYS FEEL SAFE ON THE ROADS IN BAD WEATHER AND KNOW THEY ARE ONLY A PHONE CALL AWAY. I HAVE NEVER HAD A BAD EXPERIENCE. THEY ALSO HAVE COUPONS FOR DIFFERENT THINGS ON THEIR WEBSITE. I HAVE NEVER TRADED DUE TO PROBLEMS, ONLY THE MILES AND GOING UP IN YEAR. I HAVE ALWAYS DELT WITH SALESMAN TOM WOMBACHER, RODNEY SHOOP IN SERVICE AND THEY ARE AWESOME. More
Excellent experience in car buying. I appreciated their low key approach to selling a car. Tom was very easy to work with. He let the vehicle sell itself. It was the best car buying expe I appreciated their low key approach to selling a car. Tom was very easy to work with. He let the vehicle sell itself. It was the best car buying experience for me in my lifetime. More
Great Service, Great Price Rodney & the staff, always do a great job! Quick in , great service , quick out. My family & I always have great trust in their work . The pricing Rodney & the staff, always do a great job! Quick in , great service , quick out. My family & I always have great trust in their work . The pricing always is fair as well. More
Excellent service The service team is always pleasant and professional. Rodney was attentive and helpful. I don't mind waiting in the Lexus service lounge with nice ame The service team is always pleasant and professional. Rodney was attentive and helpful. I don't mind waiting in the Lexus service lounge with nice amenities. The staff is alway friendly and the seating area is always comfortable. More
January Servive Appreciate the consistent help of the Service Manager Rodney Schoop. He always provides timely advice on the condition of my vehicle. Work done righ Appreciate the consistent help of the Service Manager Rodney Schoop. He always provides timely advice on the condition of my vehicle. Work done right the first time and on time. More
Very professional A pleasant experience while waiting and the problem is solved in a timely fashion. I also like that they wash your car and keep you apprised as to the A pleasant experience while waiting and the problem is solved in a timely fashion. I also like that they wash your car and keep you apprised as to the progress.. More
Key replacement Although keys r so expensive the replacement went fast loaner car was warmed up and ready. Staff was great. Rodney was excellent in his information a Although keys r so expensive the replacement went fast loaner car was warmed up and ready. Staff was great. Rodney was excellent in his information and updates. We found one key but it does not work now. Thought we were told it would. After paying $1000 for new keys programming of old key would be free. More
Dealership makes service very convenient. Always pleased with our service but the driver who came for our car this time was extremely pleasant , helpful and professional. He and my husband mu Always pleased with our service but the driver who came for our car this time was extremely pleasant , helpful and professional. He and my husband must have had a nice conversation upon returning the car as well. The driver, Wayne Metz, took the time to send us a lovely note afterwards to let us know he enjoyed helping us and wishing us holiday greetings. How nice!! A great representative for your organization! More