Lexus of Peoria

My experience with the Peoria Lexus dealer was GREAT. I have worked with them before and hopefully will again - everyone was friendly and caring and was very concerned about what would make me happy, etc.. have worked with them before and hopefully will again - everyone was friendly and caring and was very concerned about what would make me happy, etc............. More

This dealership was great to work with. I had a terrible experience with my local Lexus Dealership in Rockford, IL, so we were glad to have found Lexus of Peoria. They had the car we wanted on the lot, gav experience with my local Lexus Dealership in Rockford, IL, so we were glad to have found Lexus of Peoria. They had the car we wanted on the lot, gave us the best trade-in price, and were quick and friendly to work with. They have earned my business for life. More

Had a flat tire on Saturday 2/11/12. Dealer did not have the replacement tire for Lexus IS 350 2011. Had to come back 2/13/12. Noticed a new dirty spot at the ceiling of the car (new since visit, probably t the replacement tire for Lexus IS 350 2011. Had to come back 2/13/12. Noticed a new dirty spot at the ceiling of the car (new since visit, probably technician tried to open the roof and touched the ceiling with dirty hand). Dealer tried to remove it with carper cleaner. Unsuccessful. More

Not only did the dealership find my new IS 250 AWD for my lease renewal, but was able to reduce my lease rate using tax credits. They also waived 2000 miles over my lease agreement and provided the new glass lease renewal, but was able to reduce my lease rate using tax credits. They also waived 2000 miles over my lease agreement and provided the new glass coate protection for free, saving us about $1200. Now that is customer service that drives continued loyalty! More

The car BEST experience ever!!! As I reflect back on it more--the best deal I have ever gotten on a car as well! A pretty good combo!! We got a great car, at a great price, without a single moment of t more--the best deal I have ever gotten on a car as well! A pretty good combo!! We got a great car, at a great price, without a single moment of that all too common creepy car dealer interaction/discomfort. Tom was geniunely friendly, helpful without being pushy, and efficient without giving us that bums rush feeling. I could not be more happy with the whole deal. We will forever give Lexus of Peoria the first shot at our business. As I re-read this "glowing" review let me deny, in advance, that I am in any way related to Tom or any member of the staff. What can I say--it was that pleasant.... More

Our family has owned our Lexus for several years. In comparison to experiences we had with other car dealerships, Lexus of Peoria continues to display outstanding customer service throughout the entire comparison to experiences we had with other car dealerships, Lexus of Peoria continues to display outstanding customer service throughout the entire life cycle of owning a vehicle. When purchasing our car, we were greeted with kind, professional employees who showed knowledge of the products. During routine maintenance, the service center facilitated loaner vehicles and notified us in a timely manner of when the car would be ready. Again, employees working in the service center were knowledgeable and extremely professional. When dealing with a warranty issue several years after owning the car, the service center managed all aspects to ensure costs were covered and parts were orderly quickly. A loaner was provided while repairs were made. The importance here is the loaner was a brand new 2012 vehicle. An excellent sales concept and fantastic opportunity for a customer to try out the new models. Lexus of Peoria enters into a relationship with their customers-something they take very seriously. The Lexus product and service allows owning the vehicle to be completely worry free. More

Very professional and pleasant staff throughout the dealership. Tom Wombacher was very helpful, and it seems we negotiated a very fair deal. Dealership delivered the car to our home after a minor rep dealership. Tom Wombacher was very helpful, and it seems we negotiated a very fair deal. Dealership delivered the car to our home after a minor repair was completed, which is 90 miles away. More

They made it extremely easy withouth sales pressure and gave me a good price that I didn't have to haggle back and forth over. The salesman was friendly and straightforward, as was the sales manager. gave me a good price that I didn't have to haggle back and forth over. The salesman was friendly and straightforward, as was the sales manager. More

I have bought a few cars so far from this dealer. Reasons being Lexus is reputable for its reliability but more importantly, the dealer has a wonderful staffs with great experience. being Lexus is reputable for its reliability but more importantly, the dealer has a wonderful staffs with great experience. More

Just the perfect experience from start to finish. Sales process was complete and met my expectations; i.e. professionalism, product knowledge, demo. Staff was very friendly and helpful. Look forward to m process was complete and met my expectations; i.e. professionalism, product knowledge, demo. Staff was very friendly and helpful. Look forward to my future experiences with Lexus of Peoria. They are all very first class in treating each customer as "king" More