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Lexus of Peoria
Peoria, IL
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Service integrity beyond question Casey has long been a great asset to the dealership. My wife and I have purchased and serviced nine Lexus' through this dealership. great asset to the dealership. My wife and I have purchased and serviced nine Lexus' through this dealership. More
I enjoyed my recent visit because Justin made me feel welcome. He was fun to deal with and the time I spent at the dealership went quickly. All of the people I interacted with were warm, friendly, and welcome. He was fun to deal with and the time I spent at the dealership went quickly. All of the people I interacted with were warm, friendly, and fun! More
Christie in service was nice, but not knowledgeable. I asked her what I had done on my car previously and she was unable to interpret what was in the computer. Also I specifically gave her my work number asked her what I had done on my car previously and she was unable to interpret what was in the computer. Also I specifically gave her my work number as well as cell and explained that I don't get cell service in my office so if she didn't reach me on my cell to call my office. She left a message on my cell and did not attempt to call my office so I got her message when I left the office at 6:45 PM after service was closed. when I got to the dealership she did not leave the paperwork for anyone so I had to leave my credit card number so it could be checked out the next day, so I don't actually know what I was billed yet. The receptionist in the main lobby was very nice and as helpful as she could be. I would go back to the dealership, because it is the only Lexus dealership in our area, but it is far from superior. I have been to other Lexus dealerships and they are more professional. Some decent magazines in the lobby would be nice also. Most of them are sports maagazines. More
I had asked for tightening the brakes, it wasn't done. AC fans are making more noise post service. Also I see the miles to full tank has reduced from 310 miles to 290miles! fans are making more noise post service. Also I see the miles to full tank has reduced from 310 miles to 290miles! More
OUTSTANDING service. I cam 1 hr early and they were able to handle. Work done right, car cleaned and they take care of customer as well, not just the vehicle. Lexus is the best to handle. Work done right, car cleaned and they take care of customer as well, not just the vehicle. Lexus is the best More
Had great, friendly and speedy service at Lexus of Peoria! I was able to get exactly what I wanted and was able to obtain a price that was satisfactory to both parties. Staff was fantastic! Peoria! I was able to get exactly what I wanted and was able to obtain a price that was satisfactory to both parties. Staff was fantastic! More
I was quite pleased and impressed that I was advised that I did not yet need service I hdd requested. I try to be proactive in maintaining my 2007 RX350 and on a recent service visit asked that the transmis I did not yet need service I hdd requested. I try to be proactive in maintaining my 2007 RX350 and on a recent service visit asked that the transmisison fluid be replaced. After checking the records and the condidtion of hte vehicle, the advior told me that the service was not due yet and felt that I should deter until a later service vist. More
Truly Outstanding Dealership Tom Wombacker was very Truly Outstanding Dealership Tom Wombacker was very helpful, from the test drive to explaining the cars features and in answering my questions and Truly Outstanding Dealership Tom Wombacker was very helpful, from the test drive to explaining the cars features and in answering my questions and addressing my concerns. All done in a very Pleasant and Professional manner. Also, Terry Gilbert explained all financing and warranty options and secured financing for me at a great rate. What a Great Experience Pat Quinn More
This is the 3rd car we have purchased form Lexus of Peoria. I enjoyed working with Ginger Weaver at this dealership. She was informative and helpful. I never felt pressured or rushed into making a dec Peoria. I enjoyed working with Ginger Weaver at this dealership. She was informative and helpful. I never felt pressured or rushed into making a decision. Rodney Shoop has been our service consultant. He has always gone out of his way to help me take care of my cars. I could not be happier with Lexus of Peoria. John D. More
Ginger Weaver is both friendly and extremely knowledgeable about cars. She helped my select the car that would best suit my needs. It was truly a wonderful experience. I would recommend this knowledgeable about cars. She helped my select the car that would best suit my needs. It was truly a wonderful experience. I would recommend this dealership to anyone. More