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Lexus of Peoria
Peoria, IL
164 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 164 reviews
May 22, 2016
âBuying my Lexus NX at this dealership was a pleasure!!" I had a great used car buying experience. I called about a used vehicle and spoke with Manager Jason Nordvall .He made my purchase a pleasant experien I had a great used car buying experience. I called about a used vehicle and spoke with Manager Jason Nordvall .He made my purchase a pleasant experience. I highly recommend Lexus of Peoria, The staff was very friendly and knowledgeable. Sincerely Laura More
by Lauryna19
Employees Worked With
Colleen Rossman, Jason Nordvall, Adam Hoeper
April 20, 2016
Excellent!! Thanks to Bill for locating our new Lexus. This was a very good experience in the purchase and delivery of the GX. Highly recommended with first clas Thanks to Bill for locating our new Lexus. This was a very good experience in the purchase and delivery of the GX. Highly recommended with first class service. More
by Steve M.
Employees Worked With
Bill Morton
March 31, 2016
I have betrayed my Lexus I have a 1998 Lexus Gs400 with approx. 94,000 original miles. It looked better than most new cars under the hood. I always kept it clean as possible, I have a 1998 Lexus Gs400 with approx. 94,000 original miles. It looked better than most new cars under the hood. I always kept it clean as possible, all the alloy parts shined like new and no rust either. I took it in for a basic routine timing belt replacement, and when I got home and popped the hood my heart literally sank to the ground. The engine bay area and motor was totally trashed. It looks as if they sublet the job to a backyard flunky mechanic. grease, black dust and strange spots splashed all over. Before when you looked at the engine bay, you would say "Wow! sweet, thats clean!" Not now, probably looks worse than one with 300,000 miles on it. I just cannot believe my eyes. I would think that when you work on a car it would at the very least be returned in the same condition as when it was brought in. It is so bad that I am afraid to even let them try and make it right. It was quite obvious that I was an owner that takes pride and care in his Lexus. The condition it is in now is plain unacceptable. This is my reason for a one star rating. The staff I worked with personally were fine, but the bottom line and the finished result turned out to be the worst thing I could have ever done to my car after 18yrs. I am at awe. If by some miracle it get rectified I will happily change this review. More
by painkiller227
Employees Worked With
I have no Idea
March 29, 2016
Jason Nordvall What a great manager. He went above and beyond to make things easy for me. I thank him for everything. Great job Lexus of Peoria What a great manager. He went above and beyond to make things easy for me. I thank him for everything. Great job Lexus of Peoria More
by farooqkhan08
Employees Worked With
Jason Nordvall
March 28, 2016
Regular maintenance I was treated with respect, which is my normal experience with this dealership. I've been working with Rodney for several years and appreciate his se I was treated with respect, which is my normal experience with this dealership. I've been working with Rodney for several years and appreciate his service advice. More
by afknoll
Employees Worked With
Rodney Shoop
March 13, 2016
Great Dealership Thom, Jason, Colleen and Morgan Fandel were very knowledgeable about their products and made our first time buying experience with Lexus an enjoyable Thom, Jason, Colleen and Morgan Fandel were very knowledgeable about their products and made our first time buying experience with Lexus an enjoyable one. They went above and beyond to make sure we wouldn't be without a car. My husband and I went in to purchase the 2016 nx200t sport but also walked out with a 2015 rx350!!! The deal they gave us was very good so we bought both. Thumbs up to a wonderful dealership. Highly recommend. More
by John
Employees Worked With
Morgan Fandel, Thom Van, Colleen Rossman, Jason Nordvall
February 25, 2016
Serviceable and professional We traveled 2 1/2 hours to get to this dealership. Everyone was very helpful and professional. The salesperson went out of her way to find the car w We traveled 2 1/2 hours to get to this dealership. Everyone was very helpful and professional. The salesperson went out of her way to find the car we wanted. The financial people were very helpful. Our 2013 Lexus was in service shop. They were quick and helpful. More
by Lion
Employees Worked With
Noelle Pisano
February 18, 2016
AMAZING!! Jason, Colleen, and Janessa made my car buying experience absolutely incredible. They went above and beyond to make sure I was taken care of and my ne Jason, Colleen, and Janessa made my car buying experience absolutely incredible. They went above and beyond to make sure I was taken care of and my new car would fit into my budget. I will definitely return to Lexus of Peoria when the time comes to buy a new vehicle. Thank you so much!!! More
by happycustomee
Employees Worked With
Colleen Rossman, Jason Nordvall, Jenessa Koehl
February 15, 2016
Fantastic Lexus Dealership This is the fourth time we've used Lexus of Peoria and they've always done a great job for us. Noelle, Colleen and Morgan were wonderful! Easy to bu This is the fourth time we've used Lexus of Peoria and they've always done a great job for us. Noelle, Colleen and Morgan were wonderful! Easy to buy a new car with this team!! Mary G More
by Mary G
Employees Worked With
Morgan Fandel excellent too!, Noelle Pisano, Colleen Rossman
February 10, 2016
Amazing customer service I purchased a LS460 from Tom Van a little more than a year ago. Even though this was the first car I have ever purchased from Lexus of Peoria and also I purchased a LS460 from Tom Van a little more than a year ago. Even though this was the first car I have ever purchased from Lexus of Peoria and also from Tom, I felt like I had known Tom for years. Tom is very knowledgeable but doesn't talk down to his customers. He makes me feel at home and at ease. I have been back several times for service on my car. Tom always greets me by name and with a genuine smile and warm hand shake. I have been a district manager in the wireless retail industry for more than 20 years. It is very difficult to impress me. Lexus of Peoria, and Tom Van impress me. More
by Jon
Employees Worked With
Thom Van, Dave Yeargain
