Lexus of Peoria

Great service We appreciate Rodney in the service department. Great customer service! Never feel taken advantage of. Explains needed work and let's us know what can We appreciate Rodney in the service department. Great customer service! Never feel taken advantage of. Explains needed work and let's us know what can wait. Can email him directly to ask questions or schedule appointments. Appreciate the personalized service. More

Another excellent service visit All employees I engage with in the service area and waiting area are very pleasant and personable. I enjoy the waiting area watching TV, reading loc All employees I engage with in the service area and waiting area are very pleasant and personable. I enjoy the waiting area watching TV, reading local newspaper and drinking a smoothie. It's a homey atmosphere. Rodney Shoop is always great to work with at all of my service visits. More

Regular maintenance The experience was flawless as usual. The lexus of peoria team is phenomenal and keep up the good work. Cannot ask for anything better. Great job! The experience was flawless as usual. The lexus of peoria team is phenomenal and keep up the good work. Cannot ask for anything better. Great job! More

Impressed I came in for my first 5000 mile check up which included tire rotation and fluid top offs. A courtesy wash also provided, but this was no ordinary ca I came in for my first 5000 mile check up which included tire rotation and fluid top offs. A courtesy wash also provided, but this was no ordinary car wash, it was more like a complete detail, wash, dry, vacuum, clean windows, very detailed. I'm impressed! Thanks More

As expected from a Lexus dealer Rodney is very prompt and courteous. Facilities are excellent. Service was completed on time. Vehicle was cleaned. Waiting area was good. would be goo Rodney is very prompt and courteous. Facilities are excellent. Service was completed on time. Vehicle was cleaned. Waiting area was good. would be good if they can offer healthier snack options. More

excellent service and facility. friendly and clean. Was greeted immediately upon arriving for appointment. Friendly staff. Was given a rental to use as service appointment could take up to 3 hours. Fac Was greeted immediately upon arriving for appointment. Friendly staff. Was given a rental to use as service appointment could take up to 3 hours. Facility clean and a lot of amenities for customers waiting. My husband was very impressed. More

Complimentary oil change The dealer picked up and delivered my car for the initial oil change and tire rotation. All aspects of the work were completed in a timely fashion. The dealer picked up and delivered my car for the initial oil change and tire rotation. All aspects of the work were completed in a timely fashion. More

First Time Buying Experience First Lexus that we have owned, but we will definitely be back. First class all the way!! Friendly and experienced staff work hard to make everything First Lexus that we have owned, but we will definitely be back. First class all the way!! Friendly and experienced staff work hard to make everything a pleasant customer experience. More

Rodney and his Team Great! Rodney always does his best to accommodate his customers. I really appreciate his personal attention and professionalism. He is most always availabl Rodney always does his best to accommodate his customers. I really appreciate his personal attention and professionalism. He is most always available and returns calls promptly. It is his great service that has kept me from purchasing a car elsewhere. More

Great experience, highly recommended Scott is a great salesperson. Extremely knowledgeable and caring. My entire family now only buys from him. Justin was great with paperwork and made su Scott is a great salesperson. Extremely knowledgeable and caring. My entire family now only buys from him. Justin was great with paperwork and made sure we understood what we were signing. Bill is very friendly and appreciative. Becky made sure we had no questions about the functionality of the vehicle before we left. All in all, the staff here is excellent and genuine. I also love the free car washes and amenities. Thanks, Lexus of Peoria! More