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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,579 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,579 reviews

July 03, 2026

No pude sentarme con una mejor vendedora que DULCE, una mujer que transmite confianza, pero lo más importante era que me mantenía al tanto de cómo iba transcurriendo el proceso de la espera de mi GX y al f More

by Ohanes Gebrael
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dulce Perez
Jul 06, 2026 -

Lexus of Pembroke Pines responded

Felicidades por su nueva GX, Ohanes! Nos alegra que Dulce le haya brindado un servicio tan profesional. Gracias por elegir Lexus of Pembroke Pines!

July 02, 2026

My salesperson was Dulce Perez and she did an outstanding job finding me my 2026 RX 350 in Matador Red with a black interior. I love it! More

by Bug071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dulce Perez
Jul 02, 2026 -

Lexus of Pembroke Pines responded

Your feedback has made our day! We're grateful to have Dulce on our team. Thank you for choosing Lexus of Pembroke Pines, and congratulations on your 2026 Lexus RX 350!

June 30, 2026

Francesca Costantino was a constant professional. I purchased a RX 350h out of state. I flew in to pick up the car and she had a ride waiting for me at the airport. The process was easy and the ca More

by hlease
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francesca Costantino
Jul 01, 2026 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! It's great to hear that Francesca and the team made the process seamless and welcoming. We appreciate your loyalty and look forward to serving you again at Lexus of Pembroke Pines!

June 30, 2026

Another great at experience at Lexus of Pembroke Pines, and it wouldn’t happen without the fabulous work of none other than Michael Banko. He never disappoints, every time we need to get into another vehic More

by Soupycampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Banko
Jun 30, 2026 -

Lexus of Pembroke Pines responded

Thank you for your glowing review! We're delighted Michael ensures a smooth experience every time. We look forward to your next visit at Lexus of Pembroke Pines!

June 29, 2026

This dealership is the pitts they sold me a Lexus RX350 and lied about getting the title the following week when in fact they never got the title until a month and days, never told me the vehicle had a lie More

by mcfarlande45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Leon, Marlon Amador, Marlon Amador, Jorge Leon
Jul 01, 2026 -

Lexus of Pembroke Pines responded

We're very disappointed to see this feedback. Providing our guests with communicative service is a top priority, and it's upsetting to see that we've missed the mark. We also expect our team members to be professional and polite at all times, so it is concerning to see this feedback here. We will be sure to address this feedback internally, but in the meantime, please contact me so that I can better understand what happened here. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 22, 2026

Richard Monivis makes going to the dealership and purchasing a new vehicle a pleasure. He is patience, honest and knowledgeable on the vehicles and helping the customer what the want and need. Thank More

by TARTACKDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Jun 23, 2026 -

Lexus of Pembroke Pines responded

We are grateful for your business and feedback! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience with Richard. We wish you safe travels ahead in your new car!

June 18, 2026

Richard Montivis and a dealership were easy to deal with for this transaction. It was good to be able to continue with Jeff as my Service Advisor. More

by Ridiculous
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Jun 18, 2026 -

Lexus of Pembroke Pines responded

We're delighted to hear that Richard, Jeff, and the team made your experience smooth and enjoyable! Thank you for choosing Lexus of Pembroke Pines and sharing your feedback! Safe travels!

June 12, 2026

Richard Monivis is honest, knowledgeable, patient, and truly committed to understanding and meeting your needs. More

by yurita768
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Jun 15, 2026 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review of Richard and the team! We appreciate your business and we hope to see you again at Lexus of Pembroke Pines.

June 10, 2026

After all these years of Michele Alter helping me purchase vehicles, I realized I had never left her a review - even though she has certainly earned one. Talk about easy!!! My entire buying experi More

by stacey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
Jun 11, 2026 -

Lexus of Pembroke Pines responded

Stacey, we're delighted to hear that you've had such positive experiences with Michele and our team over the years! We appreciate you choosing Lexus of Pembroke Pines and for sharing your feedback. Please reach out if there is anything else we can assist you with!

June 10, 2026

I am truly disappointed with the customer service. I had an appointment for an oil change on June 10th and had requested a loaner car to get to work. I had spoken to the service advisor the day before More

by MArco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEREMY RIVERA