Lexus of Pembroke Pines

This location was Very busy, but everyone I dealt with went above and beyond. I Felt comfortable as if I've known everyone there for years. went above and beyond. I Felt comfortable as if I've known everyone there for years. More

Customer service is excellent!Please extend My Thank Customer service is excellent! Please extend My Thank you! To Jeremy in Service. I cant complain he’s a great asset to your company over all . Customer service is excellent! Please extend My Thank you! To Jeremy in Service. I cant complain he’s a great asset to your company over all . More

Okay, I first thank a seller from another Lexus dealer who did not want to please me in the purchase of my dream car, so for that reason I came to quote to Pembroke Pines which I do not regret, the servic who did not want to please me in the purchase of my dream car, so for that reason I came to quote to Pembroke Pines which I do not regret, the service, the Customer service and efficiency from the financier lady was a unique experience ,,, thank you so much Lexus of Pembroke Pines. More

John Steigele made this process very pleasant. I was told a specific time that I would be waiting and he made sure he kept his word. a specific time that I would be waiting and he made sure he kept his word. More

Great service at this dealership. Always work with Carlos and he’s a genuine professional. Facilities for guests are tired and need to be updated. Otherwise great customer handling in Service Department. and he’s a genuine professional. Facilities for guests are tired and need to be updated. Otherwise great customer handling in Service Department. More

Not as professional as JMLexus. Salesperson left us sitting while he looked at my car and wasn’t able to give us figures without going to another computer without explanation. sitting while he looked at my car and wasn’t able to give us figures without going to another computer without explanation. More

Jeremy, my service manager is the greatest. He is fast, service is quick, and he is always so nice to me and friendly.. even my car was washed and cleaned. service is quick, and he is always so nice to me and friendly.. even my car was washed and cleaned. More

The service at the Collision Department was excellent. From the moment that I got there,, the staff was courteous and helpful. I was kept up to date on what was happening daily. From the moment the parts From the moment that I got there,, the staff was courteous and helpful. I was kept up to date on what was happening daily. From the moment the parts were ordered, to when the car was painted, buffered and washed. More

Carlos was great. Car was done on time and washed. Very friendly and professional. Check in and checkout also quick and efficient. The only issue was mask wearing by other employees who walked within 6’” friendly and professional. Check in and checkout also quick and efficient. The only issue was mask wearing by other employees who walked within 6’” of me while talking to one another or on phone. They were young and didn’t care about me and whether I was high risk. The 2 employees chatting didn’t have masks at all. The one on phone did..in her hand. Too much effort to talk on phone with mask, I guess. Not the fault of my service writer so he gets 5 stars. I did send message to the phone number that I had for manager of service Dept but didn’t get response so I guess he’s not there. I think Carlos did a great job and will assign 5 stars ⭐️ for you More

Had a good experience, The one problem that happened was the car I chose got sold. It was handled well by the salesman and management though the car I chose got sold. It was handled well by the salesman and management though More