Lexus of Pembroke Pines

Horrible customer service & treatment to car. Went to pick up car & had to wait more then 3 hours bc the work was not repaired correctly. I left the car for about a a month and still the car wasn’t done pick up car & had to wait more then 3 hours bc the work was not repaired correctly. I left the car for about a a month and still the car wasn’t done correctly. I was constantly back and forth with Ada and Roy. The service I received was completely unsatisfactory and I’m truly dissatisfied with the work of this dealership. More

Excellent service ! Melissa in service was very helpful and courteous. She answered all my questions and everything was done in time of expectations. Very pleased and courteous. She answered all my questions and everything was done in time of expectations. Very pleased More

Staff is friendly and professional. Service advisor is knowledgeqble and goes out of his way to help and resolve my issues. The facility is always clean. knowledgeqble and goes out of his way to help and resolve my issues. The facility is always clean. More

Excelente servicio especialmente José, el cual estuvo muy atento a cada detalle de mi vehículo, al igual que me guío y me presento de una manera más clara el funcionamiento de mi vehículo. Estoy muy feliz co atento a cada detalle de mi vehículo, al igual que me guío y me presento de una manera más clara el funcionamiento de mi vehículo. Estoy muy feliz con el costumer service! Gracias José Amaro. More

Carlos Perez is an excellent service representative. Calling in process needs to be better. But once connected with Carlos, all went well. Always tries to keep my priorities clear. Calling in process needs to be better. But once connected with Carlos, all went well. Always tries to keep my priorities clear. More

I had a very nice experience with the Lexus team and I’m looking for to them service my vehicle again Service was fast the way to town was a long at all very professional looking for to them service my vehicle again Service was fast the way to town was a long at all very professional More

Great experience. Was treated with respect and professionalism from the first moment. They went above and beyond to keep the experience of car buying what it should be and it was from beginning to professionalism from the first moment. They went above and beyond to keep the experience of car buying what it should be and it was from beginning to end. More

Was very happy with my service. I love Lexus and their customer service. I wish I could remember my rep but he was very helpful and friendly customer service. I wish I could remember my rep but he was very helpful and friendly More

I go out of my way to come to this dealership because of my excellent service advisor. He goes out of his way to be personally involved with his customers. I’ve had service done at 2 other dealerships. The my excellent service advisor. He goes out of his way to be personally involved with his customers. I’ve had service done at 2 other dealerships. They both pale in comparison with the treatment that Juan provides. More

What an amazing, seamless, pressure free experience my family and I had at Lexus of Pembrooke Pines when we went in to get our new lease. All of this would not be possible with the amazing customer servic family and I had at Lexus of Pembrooke Pines when we went in to get our new lease. All of this would not be possible with the amazing customer service from Mr. Zee Hanif. We also had the pleasure of dealing with Sal who was wonderful. I will defiantly recommend LOPP to all my friends and family. More