Lexus of Pembroke Pines

My service was quick and my service advisor was Melissa and she was very attentive. Melissa make sure your vehicle is taken care of in a timely manner. and she was very attentive. Melissa make sure your vehicle is taken care of in a timely manner. More

Good service Salesman was very patient brought me down 2 Good service Salesman was very patient brought me down 2 cars to test drive looked at inventory options for me was very good mannered and knowledgea Good service Salesman was very patient brought me down 2 cars to test drive looked at inventory options for me was very good mannered and knowledgeable and while I test drove he went thru all the car options with me Finance Reinaldo will say the same very mannered professional and changed my deal to a better desired deal More

The Service Dept customer service is great! Friendly, patient, accommodating! I didn’t have an appointment, but they checked my car anyway and were accommodating. patient, accommodating! I didn’t have an appointment, but they checked my car anyway and were accommodating. More

I had a great experience at this dealership. I was nervous about making this purchase but the staff there made me feel comfortable. Everyone was so helpful and professional. nervous about making this purchase but the staff there made me feel comfortable. Everyone was so helpful and professional. More

Three hours for an oil change ,is way to much. After that time waiting in there, I asked a representative what was happening, he told me my car was ready long time a go but no one told me anything. time waiting in there, I asked a representative what was happening, he told me my car was ready long time a go but no one told me anything. More

Always dealer has the option you want (model, color, etc), great service, good finance options, good people, excelente advise, good deals, good prices, that is the place where to buy a car is a pleasure etc), great service, good finance options, good people, excelente advise, good deals, good prices, that is the place where to buy a car is a pleasure More

I set up an appointment with Erik for 12 noon. We arrived and waited over 20 minutes for Erik to greet us and immediately said they were very busy and handed us off to one of his associates, Veronica arrived and waited over 20 minutes for Erik to greet us and immediately said they were very busy and handed us off to one of his associates, Veronica. Unfortunately she was not very knowledgeable about the ES350 we were looking at. Kept stating that the only difference between the base model and the premium package was the 4 buttons for the driver seat memory settings. There’s a minimum $3000 difference between the base and premium models, obviously there’s more than 4 buttons. She was very nice and we felt bad because Veronica probably shouldn’t have been on her own yet. When it came to the deal it was exactly what we wanted and the sales manager couldn’t have been nicer. After we agreed we were walked over to wait for finance, at this point we were told 15 minutes. 45 minutes later can’t find either sales person for help. Finally found Erik and at this point I’m slightly annoyed and said listen if you don’t want my business I can leave. He left and came back 2 minutes later and brought us into finance. Mo, the finance guy, couldn’t have been nicer. Afterwards Erik says he’ll get our car we traded in and bring it over so we can transfer our belongings. He did this while we got the insurance binder. We go out to our new car can’t find Erik or our old car. Found Erik and he said I parked it over around the corner. Serious lack of communication and professionalism on Erik’s part. The dealership as a whole I really like. After our second ES350 from them I’d expect a little more respect and attention from the salesman I originally had an appointment with!! More

This is my second car purchase with Sammy and he’s so nice and friendly and very professional. He’s very knowledgeable and helpful best car salesman at Lexus. nice and friendly and very professional. He’s very knowledgeable and helpful best car salesman at Lexus. More

10k mile service. Checked in quickly. Had breakfast in the Lexus cafe and was out in no time. Thank you Lexus of Pembroke Pines for excellent service always. the Lexus cafe and was out in no time. Thank you Lexus of Pembroke Pines for excellent service always. More

Everything was great. John was very nice. Car works very well. Love Lexus. I would not drive anything else. Great service and dependable cars. Also great deals. well. Love Lexus. I would not drive anything else. Great service and dependable cars. Also great deals. More