Lexus of Pembroke Pines

I was told that the oil change will be no more than 90 minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my car not being washed. If I was told that the oil change will be that long, I would have come back later to pick up my car. More

There’s only so many words I can express of what a great experience I had at Lexus of Pembroke Pines sale center with Richard Monivis and the finance lady ; i can’t member her name at the moment . I know experience I had at Lexus of Pembroke Pines sale center with Richard Monivis and the finance lady ; i can’t member her name at the moment . I know it started with a Y and it would’ve o. More

Very good service and attention from Alex, he gave me all the info, he made the transaction smooth and clear. I will recommend him 100% the info, he made the transaction smooth and clear. I will recommend him 100% More

My sales agent was more focus on his sale than my well being I got a car with less features than the one I returned and when I ask for the feature I need and said I was not happy he didn’t do any effort t being I got a car with less features than the one I returned and when I ask for the feature I need and said I was not happy he didn’t do any effort to help me. The sales manager Luis was the one that ended helping me. I have good opinion about the dealership but I won’t use Irv Smith or recommend him to anybody else. More

This marks the third time I've gotten a new car from Lexus of Pembroke Pines - their service and attention to detail are peerless. They work with you every step of the way, to make the entire process as Lexus of Pembroke Pines - their service and attention to detail are peerless. They work with you every step of the way, to make the entire process as easy and convenient as possible. More

Excellent experience! Steve Pastukhov delivered my brand new Lexus RX350 2021 in less than 8 hours after I called to buy my vehicle! He drove all the way from Penbroke Pines to Boca Raton! Steve was wonderf new Lexus RX350 2021 in less than 8 hours after I called to buy my vehicle! He drove all the way from Penbroke Pines to Boca Raton! Steve was wonderful Paperwork was done in a snap ! Steve was professional, friendly , informative and wearing his mask to ensure Covid safety! When I have questions he always returns my phone calls! I highly recommend this dealership! They go the extra mile for their customers!!! More

John was able to take me in and highly appreciated his description of services needed. I was able to make a next day appointment that helped me take care of the required maintenance. description of services needed. I was able to make a next day appointment that helped me take care of the required maintenance. More

Amazing! Edgar Chaparro is the best and deserves a raise!! Ver happy with my vehicle and couldn’t ask for more, honestly. Highly recommended to my friends and family. raise!! Ver happy with my vehicle and couldn’t ask for more, honestly. Highly recommended to my friends and family. More

All very nice but too many survey reminders that continued even after I spoke to someone. I work retail in Miami and it’s the holidays. Thank you. Service was excellent but calm down with the survey continued even after I spoke to someone. I work retail in Miami and it’s the holidays. Thank you. Service was excellent but calm down with the surveys. More

I have been with Lexus for approximately 3 years John is my service writer he a wonderful person very customer oriented and a people person. my service writer he a wonderful person very customer oriented and a people person. More