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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,702 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,703 reviews

December 07, 2020

The service is excellent at the dealer. Jose is always helpful and explains all the process and issues and answer any questions I may have. More

by SIULING.CHIU16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Jose and the Lexus of Pembroke Pines team! We appreciate your business and are happy to hear that you had such a fantastic service experience. Safe travels, and we hope to see you back next time!

December 07, 2020

Was super fast more fast then I was expecting I went for service all that was done I didn’t had to Pay nothing nix More

by princessdidine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for coming to Lexus of Pembroke Pines for your auto service needs! We are happy to hear that you got back out on the roads so quickly. Hope to see you next time!

December 07, 2020

I highly recommended Lexus of Pembroke Pine and North Miami Lexus. Sales Dep. is the best. Denis Shadrin is very professional and personal . I will take this month my 4rd Lexus from them. Cars selection More

by KARDACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin, Richard Monivis
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback, Nick. It is wonderful to hear that Denis continues to impress you by providing great service. All of us at Lexus of Pembroke Pines are proud to have earned your loyalty and we look forward to working with you in the future!

December 06, 2020

In my opinion, everything was overall great. My service representative was very professional and amicable. Generally, the whole process was quick and easy with no hassle. More

by Miriam Cabreriza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Miriam, thank you for taking the time to leave us a review! We are so glad our team took such good care of you here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

December 06, 2020

Service was excellent, the car wash sub-par. The timing was excellent and I will recommend any of my friends who own a Lexus to go to Lexus of Pembroke pines for service. More

by CORRIEJHNSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Corrie - We are delighted to earn your recommendation! Thank you very much for sharing this feedback - we will keep it in mind moving forward. Have a great week!

December 06, 2020

Customer service is totally one of the reason I drive a Lexus. Keep up the fantastic work!!! The other dealerships should pay more attention to how you treat customers. More

by kelli.drellich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos , Reggie King
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you, Kelli, for your continued support of Lexus of Pembroke Pines. We strive to deliver excellent service and I am glad to hear that our team always hits the mark!

December 06, 2020

Been coming to this Lexus for years and you all continue to surprise and impress me every single time. So grateful for everyone who assisted me on Saturday but Osiris from the better part of the year has go More

by Paisadebogota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Barcelo
Dec 07, 2020 -

Lexus of Pembroke Pines responded

It was so kind of you to share this feedback. Here at Lexus of Pembroke Pines, we are committed to providing exceptional service and it is great to hear that Osiris continues to hit the mark. Thank you for your loyalty!

December 06, 2020

Best dealership in town, very friendly and professionals, fast and transparent. In and out, Carlos in service is the best and everyone in sales and service More

by GCOSTANTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera, Scott Mankin, Sal Kamal, Andre Armani, REINALDO ENRIQUE RIVERA RAMOS, Jaime Garcia, Adam Hoglievina, Jorge Garcell, Gaetano Costantino, Rohan Alexander
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful to have you as a customer here at Lexus of Pembroke Pines, and we will be sure to let Carlos know that you appreciate his help. We look forward to your next visit!

December 06, 2020

Sebastian was very professional and friendly, best service i had from lexus. He was always attending us and making sure we were good. Great experience, will keep coming back. More

by NALVARADO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your repeat business! We are happy to hear that Sebastian's service stood out to you and that he ensured you drove home a satisfied customer. Enjoy your week! - Lexus of Pembroke Pines team

December 06, 2020

Great Customer service! You will not be disappointed. . “Quality in a service or product is not what you put into it. It is what the customer gets out of it.” More

by CSEXTON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter, Mike Banko, Jaime Garcia, Adam Hoglievina, Jorge Garcell, Gaetano Costantino, Edgar Chaparro, Tom Abrahams, Brandon Budhai
Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Pembroke Pines, and it means a lot to know that we've earned your trust. We look forward to your next visit!

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