Lexus of Pembroke Pines

Mr Vergara was on top of everything start to finish, he explained all the features of the car in detail. Pleasant guy to deal with! explained all the features of the car in detail. Pleasant guy to deal with! More

Yegor, our salesman was great, as well as all the others for our pre-owned purchase for our pre-owned purchase More

I want to express my huge gratitude to Mikhail Kkhalev and the finance team at Lexus of Pembroke Pines! Mikhail is an amazing professional who handled all the organization, managed the process flawless and the finance team at Lexus of Pembroke Pines! Mikhail is an amazing professional who handled all the organization, managed the process flawlessly from start to finish, and saved me from any worries. Special thanks go to the finance department. They treat clients with great understanding, being very thoughtful and attentive to every detail. They handled all the financial and paperwork matters perfectly, efficiently, and without any hassle. Overall, the service at this dealership is top-notch: everything is very fast, polite, and professional. No stress or headaches at all. I highly recommend this team to everyone who values their time and comfort! More

After experiencing the hospitality and customer centered service of two other Lexus dealerships I was very disappointed with my experience at your dealership. I called ahead to make an appointment. When I g service of two other Lexus dealerships I was very disappointed with my experience at your dealership. I called ahead to make an appointment. When I got there the salesman I had arranged to meet was busy in a meeting, so I got someone who must have been a new recruit. I wasn’t even offered a cup of coffee unless I wanted to pay for one. The dealership seemed unfriendly. I felt none of the welcome and hospitality I had come to expect from Lexus. The orientation to my new car was perfunctory. I kept getting passed back and forth from desk to desk. It felt like no one was responsible for making me feel welcome or at home. Perhaps I have been spoiled by the smaller showrooms and service centers in Ft. Pierce and Akron-Canton. More

Gracias a Dulce Perez y Stephen Hurtado de Lexus of Pembroke Pines por su amabilidad, paciencia y ayuda. Tras varios problemas con el Corolla 2020 que compramos, nos apoyaron para lograr el cambio por Pembroke Pines por su amabilidad, paciencia y ayuda. Tras varios problemas con el Corolla 2020 que compramos, nos apoyaron para lograr el cambio por un Corolla 2024 con el menor gasto adicional posible. Agradecemos su atención, amabilidad y profesionalidad durante todo el proceso. Valoro mucho su paciencia y el trato recibido. Graciasssss More