Lexus of Pembroke Pines
Pembroke Pines, FL
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Excelente Trato y profesionalismo. Es muy notorio como hacen su trabajo y además complacer en todo lo posible al cliente, desde que tienes el primer contacto con representantes de la L Es muy notorio como hacen su trabajo y además complacer en todo lo posible al cliente, desde que tienes el primer contacto con representantes de la Lexus son muy educados y amables, mi experiencia fue excelente, Aaron se esmeró con mucha paciencia para llegar al mejor acuerdo y salir yo con mi auto muy complacida… gracias More
I cannot say enough good things about Kazi and our experience purchasing a vehicle here last week. My son and I have known Kazi for almost six years, and throughout all this time, he has been absolute experience purchasing a vehicle here last week. My son and I have known Kazi for almost six years, and throughout all this time, he has been absolutely wonderful to work with. Kazi makes the entire process smooth, honest, and completely stress-free. He is professional, patient, and truly cares about finding the right vehicle for his customers rather than just making a sale. The experience was exceptional from start to finish. Thank you for taking such great care of my son and I for all these years! Dixie N. More
We live in Tampa, but could not find the Lexus vehicle we wanted locally, so we ended up at Lexus of Pembroke Pines by chance...sorta. It turns out that the only dealership in the state of Florida that had wanted locally, so we ended up at Lexus of Pembroke Pines by chance...sorta. It turns out that the only dealership in the state of Florida that had the vehicle we wanted was Lexus of Pembroke Pines. From our initial discussions with Luis, to working the details with Kazi, and finalizing the deal with Zulimar, we can't stress enough how easy the process was. Not being local wasn't a problem. We worked closely with Kazi and knew exactly where we were in the process. Kazi was very impressive, he was very knowledgeable, professional, and friendly. He worked closely with the Finance Manage Zulimar and within one day, all the paperwork was completed and the car was readied for pic-up. Delivery was fantastic and after the tag transfer and insurance was completed, we were out the door. Thanks to everyone for making our new Lexus TX 500h F Sport Performance Luxury purchase a pleasant and enjoyable process. We received great respect from everyone and got a very fair price. Thanks again Lexus of Pembroke Pines!!! More
Although I didn't have the best experience as part of the purchase process of my vehicle, Rohan from Sales Management has gone above and beyond to listen to my concerns and do his best to rectify. Most recen purchase process of my vehicle, Rohan from Sales Management has gone above and beyond to listen to my concerns and do his best to rectify. Most recently, the valve on one of my tires snapped off completely when putting in air in the tire. At this point, I hadn't even had the car for a month, and surely I thought this was something that would be covered since it was obviously a defective part. The service department suggested outside factors had played a part and wanted to me to pay to have it replaced. I talked to Rohan and he listened to me and understood my frustration and was able to help me walk out a content customer as I was starting to feel doubts about my loyalty to Lexus of Pembroke Pines. I have driven a Lexus for all of my adult life and fortunately never had any issues any of my other cars and although I've had a few hiccups with this new car, Rohan has done an amazing job of making a loyal customer stay happy. More
Fred made our experience at Lexus exceptional from start to finish. He truly went above and beyond with his customer service, professionalism, and genuine care. He was incredibly helpful, informative, and t to finish. He truly went above and beyond with his customer service, professionalism, and genuine care. He was incredibly helpful, informative, and took the time to answer every one of our questions and concerns without ever making us feel rushed. His knowledge, patience, and honesty made the entire car-buying process smooth and stress-free. If you’re looking for someone who genuinely cares about his customers and provides outstanding service, I highly recommend asking for Fred. Also a big thank you to Vivian from financing she was very sweet and thorough. Thank you for making this such a great experience! We love our car ❤️ More
I highly recommend Gaetano Constantino at Lexus of Pembroke Pines! He is simply the best salesperson. My daughter, my husband, and I have been buying our cars from him for more than 12 years, and ever Pembroke Pines! He is simply the best salesperson. My daughter, my husband, and I have been buying our cars from him for more than 12 years, and every experience has been outstanding. Gaetano is professional, honest, knowledgeable, and always goes above and beyond to make the entire car-buying process easy and enjoyable. If you're looking for exceptional customer service and someone you can truly trust, he's the person to call. You won't be disappointed! Contact Gaetano Constantino at 786-942-7259. More


