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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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September 21, 2021

Francesca Schintu Service Manager was great. Would go back again. She was very helpful Ed More

by emasaitis
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Report | Print
Sep 26, 2021 -

Lexus of Palm Beach responded

Hi Emasaitis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 21, 2021

Francesca Schintu is my favorite service advisor. She is extremely efficient as well as personable!! Roberto always greets me with a smile & is hustles to return my car back to me. The service department is More

by Tarry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu, Roberto
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Sep 26, 2021 -

Lexus of Palm Beach responded

Hi Tarry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2021

Dealership was a great place to relax, watch tv and do work on your computer while waiting for your car. Everyone was friendly. More

by Divas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby boileau
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Sep 26, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 17, 2021

Goes the extra mile to ensure customers are treated well. AJ took the time to go over the electronics and WiFi related accessories. His help saved me hours. More

by mhbraid
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa, AJ - Service Dept
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Sep 24, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2021

The service is always quick and efficient! The waiting area is so pleasant and clean with coffee while you wait. More

by Bpoignant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Houchins
Report | Print
Sep 24, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

My service advisor, Joe Chevres, was very professional and friendly. He was also very efficient and helpful with my questions. More

by dab356
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Chevres
Report | Print
Sep 24, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

Very helpful and knowledgeable service agent. Thank you. Very helpful and knowledgeable service agent. Thank you. Took care to determine what I needed and followed through. I appreciate making the service r More

by asweethrt9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name even though she introduced herself.
Report | Print
Sep 18, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2021

I had several extra things to be fixed aside from normal service. Everything was fixed to perfection & my car looks great. More

by Meyersjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 17, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Did an excellant job and finished before they promised. Service advisor Bill Power handled everything very well. More

by csm26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Report | Print
Sep 17, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 12, 2021

Palm Beach Lexus a Terrific job. Everything was completed as promised, in the time they said. The car was even returned spotless. Better than when I dropped it off. More

by Skanebbar@al.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman
Report | Print
Sep 15, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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