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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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October 13, 2021

A most pleasant experience, with friendly attention from beginning to end. Francesca knew exactly what was to be done with my car, she explained it clearly to my satisfaction, and the job was completed in More

by lythorne5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 12, 2021

Service on time. Pleasant friendly staff. Helpful and professional. Car wash very good. Miss the coffee while waiting. L OL More

by jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Edwards
Oct 14, 2021 -

Lexus of Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

VERY GOOD AND THEY WASH MY CAR AND THEY WERE REASONABLY AND I DIDNT WAIT TOO LONG More

by gwaw88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Glover
Oct 14, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 11, 2021

Although the wait was longer than the 20 minutes that I was told on the phone, the car’s oil was changed and the car was nicely cleaned which I appreciated. More

by jackybernstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I didn’t remember the name
Oct 14, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 09, 2021

Honestly, Im disappointed that this is the only lexus dealership close to my home. I had an appointment and waited two hours for a tire rotation & multipoint inspection. I waited at least 30 minutes befo More

by Jrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francesca
Oct 12, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Palm Beach take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6004. We hope to hear from you.

October 08, 2021

Brian is great, very helpful and, explains well. Unfortunately the lengthy wait is very disagreeable. More

by Yary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian of Service Department
Oct 11, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Palm Beach! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 08, 2021

This dealership provides great service with friendly experienced service advisor’s. This level of service has been going on for the past 15 years I have been going there. More

by mreppy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Chevres
Oct 11, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

I have been waited on by Francesca Schintu for many years and the service has always been above par... Always great service!!!! More

by bdlrocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Oct 11, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 08, 2021

I had a serious problem with my vehicle and between Francesca , service mngr. and Paul the shop mechanic , they got to the root of the problem. I left with my vehicle with a great se nse of security w More

by richardsorge33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
francesa
Oct 11, 2021 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 29, 2021

My service advisor, Robert, was very helpful. He went out of his way to answer a few questions and issues had. I would recommend him to my friends. More

by A
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 30, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

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