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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,135 Reviews

1,135 Reviews of Lexus of Palm Beach - Service Center

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November 11, 2021

I am a repeat Lexus buyer/customer as your Service Department is excellent, convenient , efficient and pricing always fair. Thank you for keeping up these high standards!!! More

by fsowpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Nov 14, 2021 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Had a good experience with service thanks to service consultant Brian K. He was personable, knowledgeable, and actually listened. Was able to relay the issue I was having to repair tech to get issue sol More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian K, service
Nov 14, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with Brian! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

West Palm Lexus Dealer never has failed in servicing my vehicle! This is my 2nd SUV350 - only choose the dealer to take care of anything from a nail in my tire to 6 month service checks! Great team! More

by Janice361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ushman, Thor, Cornelius
Nov 13, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2021

Had my six month maintenance service at the Lexus dealership. I always get good service there, and this time it was especially fast. Always love the car wash afterwards More

by sodell
Customer Service
Recommend Dealer
Yes
Employees Worked With
Francesca
Nov 14, 2021 -

Lexus of Palm Beach responded

Hi Sodell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2021

My service visit went very smoothly and my service rep, Francesca, was professional and helpful. More

by wcapko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Nov 10, 2021 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 09, 2021

Dave with Roadside Assistance was EXCELLENT. It was frustrating getting through, but once I did, he was very helpful. My service manager was very good, Bill. He was very helpful and explained thorough More

by pamelarcaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Nov 10, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 08, 2021

My 10000 mile service was completed in less than an hour. I would recommend this dealership. More

by suehar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Simms
Nov 10, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!

November 07, 2021

As usual, service was great. Service was very busy; people must be keeping their cars. More

by kayldee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Nov 09, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2021

Dealership is nice and clean. Friendly and knowledgeable service reps. Would recommend this service center. More

by Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Powers
Nov 09, 2021 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Thanks again for the recommendation, and have an amazing day!

November 07, 2021

Efficient service and professionalism. I have been using their dealership for 14 years. That is the reason we lease Lexus after Lexus. More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick - Service
Nov 09, 2021 -

Lexus of Palm Beach responded

Hello Lynne, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

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