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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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October 22, 2021

Awesome service! Ask for Lisa! She is number one in service ! 100 percent!! Nice facility! More

by daj100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in Lexus service dept.
Oct 25, 2021 -

Lexus of Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2021

Brian in the service department was amazing. He took care of everything with such professionalism and caring. I could not have been more pleased. This was my first experience with service here and I a More

by Marionpisani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 23, 2021 -

Lexus of Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2021

This is a great dealership. I had a great car buying experience and the staff is very respectful. I am however, dissatisfied with my last service experience wherein my advisor left me hanging at the en More

by SummerL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 21, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6004 -- we hope to hear from you soon.

October 18, 2021

Exceptional service. Bill Power did excellent customer service. Loaner car provided when needed although not anticipated. More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill power
Oct 21, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2021

My service advisor is Francesca she is thorough professional courteous. The service is top notch. Wait time is exactly what they tell you. Great experience More

by bgram1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca in service
Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2021

The service experience was great as always. Service advisor Mr. Usman got it done to best of my satisfaction More

by Smgsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar - Service Advisor
Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 15, 2021

Very professional, helpful, and knowledgeable . The staff was great. The dealership was clean. The wait time was Minimal More

by Joannecee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Drive safe, and we'll see you on the road.

October 15, 2021

Service was impeccable as usual. We are very pleased with the service at Lexus of Palm Beach. More

by markshellysommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Ploumis
Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 13, 2021

Service and bodywork excellent on my Toyota Sienna no further comments if you don’t like these few words - tough More

by Pvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick healey
Oct 18, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

Service was done sooner than expected…Discount was applied…All is good!! Will definitely be going back!! More

by donnacoco2348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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