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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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November 09, 2021

Dave with Roadside Assistance was EXCELLENT. It was frustrating getting through, but once I did, he was very helpful. My service manager was very good, Bill. He was very helpful and explained thorough More

by pamelarcaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Nov 10, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 08, 2021

My 10000 mile service was completed in less than an hour. I would recommend this dealership. More

by suehar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Simms
Nov 10, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!

November 07, 2021

Efficient service and professionalism. I have been using their dealership for 14 years. That is the reason we lease Lexus after Lexus. More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick - Service
Nov 09, 2021 -

Lexus of Palm Beach responded

Hello Lynne, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

November 07, 2021

As usual, service was great. Service was very busy; people must be keeping their cars. More

by kayldee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Nov 09, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2021

Dealership is nice and clean. Friendly and knowledgeable service reps. Would recommend this service center. More

by Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Powers
Nov 09, 2021 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Thanks again for the recommendation, and have an amazing day!

November 05, 2021

The service was great. My representative, Scott, was friendly and knowledgeable and took time to explain everything in detail. I always have a great experience when I go there. More

by Jharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feller
Nov 08, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 05, 2021

Very friendly and aware of your needs and time. I’ve been going to this lexus dealership for7 years and I am on my 3rd lexus from this dealership. More

by Mguthart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Marianne Noya
Nov 08, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Mar 31, 2022 -

Mguthart responded

Bill Power is a great serviced. He cares about his customers and listen to their complaints.

November 04, 2021

As usual, great service. AS always, great service. Service was excellent. Trying to use up the word requirement. More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Nov 05, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 03, 2021

from the time I drove up to the service dept. and gave the attendant my keys, everyone I met was pleasant, courteous, respectful and professional. My service advisor, Usman Athar and his cohort trainee, A More

by obsunfuninboca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vedette Bernard was nice enough to show me a new RX 350l. Super sales lady.dy.
Nov 05, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 02, 2021

Dealership is clean, service reps are knowledgeable and helpful. Car came back clean and ready to go. I would use again. Fred More

by fwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Nov 05, 2021 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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