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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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November 29, 2021

Excellent service. They answered all my question. I have a concern about my car. So worried because I am a women living alone. Even i didnt ask them about some part of my car. For me, they checked every par More

by oykumsavas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHAR BOUKER, Ash Glover
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November 26, 2021

The service was quick and phenomenal! Everyone was so nice and polite. The overall cleanliness of the dealership was AWSOME More

by siscodm10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Freseman Carvalho
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Dec 02, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 26, 2021

Extremely courteous and competent. Answered all my questions and a peace all my fears. A very pleasant place to wait. More

by mecho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Dec 02, 2021 -

Lexus of Palm Beach responded

Hi Mecho, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Excellent Service! Herbie was great! Fast, efficient and pleasant. Love the waiting room! Highly recommend! More

by nypride70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Boileau
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Dec 02, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Dec 02, 2021 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 25, 2021

Servicing at Palm BeachLexus since they opened . Wonderful care and knowledgeable staff. Always available by phone or in person More

by Noah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thor Evesen, Annette Phoumis
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Dec 02, 2021 -

Lexus of Palm Beach responded

Hi Noah, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

It is a friendly atmosphere, clean throughout, and comfortable sitting area while you wait for your car. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Power
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Nov 25, 2021 -

Lexus of Palm Beach responded

Hi Chris, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 21, 2021

$438 for an 80,000 mile service on my 2014 Lexus 450H SUV. $43 of that was for waste disposal of the oil. $165.82 for oil change and new filter $40.96 for two front wiper blades - parts only and $89.95 More

by webphd57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea
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Nov 24, 2021 -

Lexus of Palm Beach responded

Hello, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

November 21, 2021

The service is excellent. The representatives calls and help me to set up my appointment when my vehicle needs servicing. Thor is very professional and keeps me up to date with everything on my RX 350 F Sp More

by Prettygirl09127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thor
Report | Print
Nov 24, 2021 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Thanks again for the recommendation, and have an amazing day!

Nov 24, 2021 -

Prettygirl09127 responded

Thanks much for all u do…

November 20, 2021

Tim Pigge is exceptional. Very helpful. I love that he puts customers first. Best customer service. More

by Cynmay.cv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Piggee
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Nov 24, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 19, 2021

Congratulations to Herby Boileau for a courteous and professional service (as always). Not so happy about being charged for a repair that does not speak well for a top notch manufacturer such as LEXUS More

by dwnuk1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby Boileau
Report | Print
Nov 24, 2021 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

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