Lexus of Palm Beach - Service Center

I enjoy coming to this dealership. The service team is quick and deals with my problems and hears me out. quick and deals with my problems and hears me out. More

Arrived approx. 15 minutes early for second free inspection. Was out in less than an hour. Fantastic service. inspection. Was out in less than an hour. Fantastic service. More

First time at this dealership. Easy to may online appointment. Very professional staff. Very attentive to my needs and care was ready when promised. If I lived in Florida I would continue with this appointment. Very professional staff. Very attentive to my needs and care was ready when promised. If I lived in Florida I would continue with this dealership. Much better than the one in Georgia. The waiting area was safely arranged for Covid distancing. Car was washed and and dried. Thank you Lexus of Palm Beach! More

Oil change and tire rotation was performed. Service manager was excellent, professional and friendly. Car was washed and delivered timely. A pairing issue was performed by outside attendant and was cou manager was excellent, professional and friendly. Car was washed and delivered timely. A pairing issue was performed by outside attendant and was courteous. Also purchased a key pad cover and that person was very friendly and courteous. I use Lexus often since I purchased a maintenance package from this dealer and consider it money well spent. More

Th wait was one and a half hour . I was hoping to eat abagel with ream cheese but there was none abagel with ream cheese but there was none More

Scott Vessey did a great job, was fair and honest, and was pleasant to deal with. The dealership maintenance department, on the other hand, did mediocre jobs in the past. was pleasant to deal with. The dealership maintenance department, on the other hand, did mediocre jobs in the past. More

This dealership was helpful when I recently went in to get a new battery and recall issue. They gave me a loaner which I needed because the work took longer than expected…they were short staffed because get a new battery and recall issue. They gave me a loaner which I needed because the work took longer than expected…they were short staffed because of COVID. Despite the challenges, Annette did all she could to make the experience easier. The only issue I have is that the Lexus roadside assistance is a separate entity and it’s difficult to get a hold of someone to help jump or tow your car. I had to go through my insurance. Lexus customer service used to be better than that…it was typically seamless and excellent. Again, Annette was awesome, but she could only do so much. More

Amazing customer service! Anette went above and beyond, kept me informed about my car, found a loaner for the day and was just so caring. I've never felt this way at a dealership before. She knew I had kept me informed about my car, found a loaner for the day and was just so caring. I've never felt this way at a dealership before. She knew I had my baby with me and wanted to make sure that I was safe. More

Appointment was totally on time and service advisor Bill P. was excellent.. Waiting area was clean and coffee fresh:) service work was done in time line that was estimated... Thank you for the really gre P. was excellent.. Waiting area was clean and coffee fresh:) service work was done in time line that was estimated... Thank you for the really great service. More

I had to have my wife’s ES350 towed into the dealership because the battery died. They were so professional and quickly got me a service adviser. Heribie was excellent and very professional and within an h because the battery died. They were so professional and quickly got me a service adviser. Heribie was excellent and very professional and within an hour the car had a new battery and was ready to go. I very much appreciated the good and promptly service. More