Lexus of Palm Beach - Service Center

Miguel was very knowledgeable and explained every recommendation in an understandable way. He was also friendly and personable. recommendation in an understandable way. He was also friendly and personable. More

Lisa was very helpful and very nice. Answered all my questions and offered recommendations. Thanks. questions and offered recommendations. Thanks. More

Our visit consisted of a 25,000-mile service, John the service tech told us about 1 hour and 1/2 wait, asked for a loaner car to spend time at the mall and was told no cars available. After waiting an ho service tech told us about 1 hour and 1/2 wait, asked for a loaner car to spend time at the mall and was told no cars available. After waiting an hour, we walked through the parking area. There must have been 12 different loaners. We were told they must have recently come in or they were reserved. We were duped and were very displeased that we sat in the waiting room for over an hour, remember we were only going to be away from the dealership for 2 hrs. When I service either of my 2 Lexus in Massachusetts, I am given a loaner vehicle, Marshall Leinson More

First class, spotless facility with what amounts to a 1999 WiFi system with under 4mbps download speed. Folks, excellent Customer Satisfaction is dependent upon WiFi. I essentially lost 2 hours of prod 1999 WiFi system with under 4mbps download speed. Folks, excellent Customer Satisfaction is dependent upon WiFi. I essentially lost 2 hours of productive time and became annoyed. Fix this! Also, wonderful that there were ZERO distracting loud overhead PA announcements here. Incredible improvement over typical dark ages dealerships!! Lexus/Toyota Corp make the 5-star best cars on the planet...fix the WiFi and you have a 5-star dealership service experience. Everyone was exceptionally friendly and polite. More

Clean, quiet, comfortable, expeditious and on time. Very comfortable setting while waiting for services to be completed comfortable setting while waiting for services to be completed More

Easy to make and get appointments and very good service. Service tech Angel was terrific Service tech Angel was terrific More

Had to bring my car in on the spur of the moment with no appointment for a dead battery. They were very prompt in getting to it and in the inspection of the car found the rear brakes to need replacement. Go appointment for a dead battery. They were very prompt in getting to it and in the inspection of the car found the rear brakes to need replacement. Got everything done in 2 hours. The service advisor was attentive and kept me informed as to progress of the job. Only negative was that in my quote for the work the additional cost of battery installation and waste disposal were not mentioned- $100+. Altogether very satisfied. More

Very good I recommend it for you very nice stuff and I love the coffee love the coffee More

Mr. MIGUEL was my dealer and he was very help in letting me know about the issues I have w my car. He is a great guy me know about the issues I have w my car. He is a great guy More

Service advisor was great. Actual service took 2 hours for scheduled maintenance and new tires. IMO that is way to long. for scheduled maintenance and new tires. IMO that is way to long. More