Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

Sort by
February 23, 2022

Disappointed that there was not donuts or muffins or Diet Coke while waiting in waiting area which was very clean More

by Rebelsw69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Feb 27, 2022 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

February 21, 2022

I made appt to have my 3 ur old Lexus inspected. they took me on time and were quick and efficient. More

by C.thaler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Osman
Report | Print
Feb 24, 2022 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2022

Good service and polite staff. Covid protocols in place. I always get a follow up email after my service. More

by ignazia2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feller
Report | Print
Feb 22, 2022 -

Lexus of Palm Beach responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2022

Excellent customer service and fast turnaround time. They also right expectations. I never feel like I’m being upsold anything either. Definitely coming back! More

by Obrady700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Feb 22, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 18, 2022

Everything went very smoothly from the check in to the delivery at the end. Took a little longer than expected, about an hour and forty five minutes but car was washed and ready to go More

by thewexman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Maestre
Report | Print
Feb 20, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2022

The dealership was very warming and the service outstanding! Francesca in the Service Dept. was very professional. More

by edwardmwarnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Report | Print
Feb 20, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 18, 2022

They were prompt friendly knowledgeable thorough and concerned about my needs. Always a pleasure to deal with More

by Ba50lox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Feb 22, 2022 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

February 17, 2022

Well organized and ready to serve customers . ..clean atmosphere and good coffee while you wait for your car to be ready.. More

by Handal 60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Report | Print
Feb 18, 2022 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 17, 2022

Very professional, pleasant to work with, and easy. Loaned me a very nice SUV while working on my car. More

by wjwebb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman
Report | Print
Feb 17, 2022 -

wjwebb2 responded

Love the service here at Lexus of Palm Beach. Everyone I have worked with.

February 15, 2022

Service associate was very helpful. Help me apply coupons and price shop for tires. Building is very clean. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman athar
Report | Print
Feb 17, 2022 -

Lexus of Palm Beach responded

Hello Margaret, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

1
...
80
81
82
...
112