Back

Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

Sort by
January 06, 2024

Great Service. We needed immediate service and somehow our Advisor Brian Kobus was able to fit us in. Not only are Lexus vehicles reliable, but whenever you need More

by strezza0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Jan 09, 2024 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2024

Very thorough. Service was excellent. Waiting room was clean. Paperwork was complete. Quick and easy process More

by mmoore13052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Jan 08, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2023

With the exception of waiting over two hours; I was pleased with my advisor. I had an issue with mirror which the tech could not identify More

by tricia0163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Dec 19, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 16, 2023

It was easy to get an appointment. Service consultant kept me updated. Although I waited for about 3 hours, I enjoyed watching my favorite channel that happened to be on. More

by Ginapvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Valerio
Dec 18, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 15, 2023

Francesca again was cheerful, informative and I so appreciated it. Lexus as always was a nice place to read for awhile. I even did a little Christmas shopping. More

by maryanne.bogaert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Dec 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 14, 2023

I called in as soon as I got the error message on the dash board and got an appointment to bring in for service in one hour, and had the problem fixed in less than 2 hours. Thanks! More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Lovely dealership - beautiful building - friendly employees - car was serviced and cleaned in a timely manner More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kolson
Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, thank you so much for your positive comments about Lexus of Palm Beach! We hope to be of service to you again in the future. Best wishes, Lexus of Palm Beach

December 13, 2023

Francesca in the service department is excellent! My car was serviced and ready in less than an hour. More

by sueB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again in the future. Best wishes, Lexus of Palm Beach

December 12, 2023

Francesca is the best service person ever! Great to work with makes it any easy process.. More

by Oh god
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Dec 14, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

Was a great experience last night at Lexus of Palm Beach. Special thanks to Evens, Tony, Mark and Mr. Speck, who were with me until closing hours and after. Everything was smooth and professional. Thank you More

by azimselimov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evens, Tony, Marc, Ron
Dec 14, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

...
8
...