Lexus of Palm Beach - Service Center

Great experience from my first call to schedule an appointment to the completion of the service The service representative Herby was concerned with my repair and within a short time resolved the issu appointment to the completion of the service The service representative Herby was concerned with my repair and within a short time resolved the issue More

The repair consultant was dishonest in his quote and tried to change a discount after he told me another price. tried to change a discount after he told me another price. More

Polite, thorough, user friendly environment for the customer. It’s lovely that they have coffee available in the waiting area for the client, My Lexus dealership also has a bar with high top stools to customer. It’s lovely that they have coffee available in the waiting area for the client, My Lexus dealership also has a bar with high top stools to sit at Which appears that at one time they may have served refreshments. It would be nice to bring that back because the average wait time is 1.5 hours More

Very professional always great service staff very knowledgeable about what is needed to keep your Lexus in top shape knowledgeable about what is needed to keep your Lexus in top shape More

Easy to get an appointment. Respectful of your time. Pleasant to deal with. Informative. Waiting room is comfortable. Respectful of your time. Pleasant to deal with. Informative. Waiting room is comfortable. More

For a second time, the mechanics claim nothing wrong with my car. The last time they never put the car on the lift to check out what I was told the problem was. Had to bring it back and demand they check, an my car. The last time they never put the car on the lift to check out what I was told the problem was. Had to bring it back and demand they check, and I was right. This time they said they couldn’t see any leak, that is should drive it for a couple hundred miles and bring it back. Makes me wonder do they actually care about doing the job right or blowing off someone under warranty? More

Brought my car in for the first service, my service advisor was Miguel. He did an amazing job to get me in and out even though I had an appointment. He was professional, cordial, and answered any ques advisor was Miguel. He did an amazing job to get me in and out even though I had an appointment. He was professional, cordial, and answered any questions I had. Great experience! More

I arrived at the West Palm dealership with a nail in my leaking tire without an appointment. They were FANTASTIC!!! The gentleman who checked me in was understanding and said he would try to arrange an leaking tire without an appointment. They were FANTASTIC!!! The gentleman who checked me in was understanding and said he would try to arrange an advisor as soon as possible. I met Usman within 15 minutes!! He set up the new tire purchase and installment and I was able to resume my busy day of errands- we had company arriving later in the day- within the hour. I have had other scheduled appointments at this dealership which were also efficient and pleasant. Yesterday’s interaction was just a really nice surprise when I needed quick help. Thanks! More

Very professional staff. Knowledgeable very courteous Aleays get the job done on time. And accurately Knowledgeable very courteous Aleays get the job done on time. And accurately More

I have never had a problem scheduling a maintenance appointment that fit into my schedule perfectly appointment that fit into my schedule perfectly More