Lexus of Palm Beach - Service Center

Exceptional customer service! Lisa worked with us and communicated clearly during the entire process. She advocated for us to make sure everything was done properly and in dealing Lisa worked with us and communicated clearly during the entire process. She advocated for us to make sure everything was done properly and in dealing with our extended warranty. More

Upon arrival for our first service we were warmly greeted and assisted by Herby Boileau. and assisted by Herby Boileau. More

Excellent service rep. Brain Kobus Great attitude! He went over the top to help me. Thank you Brain Kobus Great attitude! He went over the top to help me. Thank you More

They were polite, kind and I was impressed with how they worked with my work schedule. Plus my car came back in great condition after it’s check up. worked with my work schedule. Plus my car came back in great condition after it’s check up. More

Great working with Herby on my GS service. He kept me posted on issue and repair; he made sure the valet got me where I needed to be and arranged to have me brought back to the dealership the He kept me posted on issue and repair; he made sure the valet got me where I needed to be and arranged to have me brought back to the dealership the following day to pickup my GS. More

Never have I had such a great experience when dealing with any dealership concerning auto service. My service advisor, Bill Power, as well as other staff, were super-friendly staff and extremely accommod with any dealership concerning auto service. My service advisor, Bill Power, as well as other staff, were super-friendly staff and extremely accommodating. I am thoroughly impressed. More

The service area does a great job and the entire staff is quite personable from checking in to checking out. quite personable from checking in to checking out. More

LEXUS OF PALM BEACH THE SERVICE IS ALWAYS SUPERIOR AND MY SERVICE ADVISOR/SERVICE MANAGER TIM IS ALWAYS WILLING TO GO ABOVE AND BEYOND! MY SERVICE ADVISOR/SERVICE MANAGER TIM IS ALWAYS WILLING TO GO ABOVE AND BEYOND! More

They were on time and very efficient. Service agent was very courteous and kept me updated on the progress. Service agent was very courteous and kept me updated on the progress. More

Usman was informative. Gave me information other service employees did not. However, he does not come to you in the waiting area, like the others have and were with other Gave me information other service employees did not. However, he does not come to you in the waiting area, like the others have and were with other customers. He called you on your cell and asked you to come to his office. This is a little impersonal and did not make you feel like the customer service was top par. More