Lexus of Palm Beach - Service Center

Rick Bouker is always very pleasant as a service advisor and always knows what is needed, plus quick to point out additional service needs. His time estimate for service completion is always on time. Good and always knows what is needed, plus quick to point out additional service needs. His time estimate for service completion is always on time. Good responsive service department. More

Excellent service completed service on time All very professional Performed 20000 mile service Every one pleasant professional Performed 20000 mile service Every one pleasant More

All was good Car was ready when promised Car was cleaned well accepted missed the console Thank you cleaned well accepted missed the console Thank you More

Always professional and flexible … great service, able to get emergency service without appointments. Even during renovations the facility was clean and comfortable get emergency service without appointments. Even during renovations the facility was clean and comfortable More

As always Lexus of palm beach has an excellent service . I have service my vehicles there for the last four years and I haven’t had a single complain yet. Thank you. I have service my vehicles there for the last four years and I haven’t had a single complain yet. Thank you. More

Mr. Powers is an excellent point man. Very helpful and courteous. The service team, though I’ve never seen them has always brought my vehicle back in better condition than I left it. courteous. The service team, though I’ve never seen them has always brought my vehicle back in better condition than I left it. More

A well-oiled machine. A great team that authentically cares about the customer. Personable service that makes me glad to own a Lexus. A great team that authentically cares about the customer. Personable service that makes me glad to own a Lexus. More

Anthony was very helpful and responsive to helping me with the service for my Lexus. with the service for my Lexus. More

While driving my LS, the radio stopped playing and the electrical system partially failed. I drove into the service dept. without an appointment and the response was immediate. I was introduced to your se electrical system partially failed. I drove into the service dept. without an appointment and the response was immediate. I was introduced to your service rep Anthony Gordillo, who noted the problem and in less than an hour the problem was rectified and I was on my way home. Anthony advised me the problem may occur again, and if so, to call him directly and he would order the necessary part for a permanent fix. I have been a customer of this dealership for over twenty years with about eight or nine vehicles and service has always been extraordinary. Kudos to Anthony Gordillo for helping to make my day. He's a pleasure to work with, and an excellent Lexus rep. More

My experience was disappointing with service. I’ve purchased 3 Lexus vehicles here, the most recent one needed a module replacement. The service advisor Anthony told me the car would be ready “to I’ve purchased 3 Lexus vehicles here, the most recent one needed a module replacement. The service advisor Anthony told me the car would be ready “tomorrow” almost every day. I had to call him to get any information and then had to call a manager to get a response. I’m very unhappy with the service. More