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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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February 06, 2024

Professional, knowledgeable CLEAN great customer service Service area very efficient Friendly clean excellent service LOVE dealership More

by lynn.feuerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager ken
Feb 09, 2024 -

Lexus of Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

February 03, 2024

Rick was very helpful & secured me a rental for my repairs Very thankful Dealership is very clean and everyone is very kind More

by Smsrhodes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 06, 2024 -

Lexus of Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2024

Professional, quality service. Warm and welcoming. Makes you feel right at home where everybody’s family! More

by najamellodies4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
Feb 03, 2024 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2024

My service advisor. Anthony and the technicians were nothing more than professional, kind and trustworthy. Will continue to bring my vehicle here for service. Highly rec More

by TheSalsaRealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torrilo
Feb 06, 2024 -

Lexus of Palm Beach responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

February 03, 2024

I have owned or leased an RX350 since the first year they were introduced. My service advisor Lisa-Freseman-Carvalho was the absolute BEST. Thoughtful, and on top of my needs. Lisa is a tremendous asset to y More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Freseman-Carvalho
Feb 06, 2024 -

Lexus of Palm Beach responded

Hello Vivian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2024

I'm always amazed just how considerate and knowledgable it is doing any type of business with Lexus of Palm Beach - whether it's buying a car or getting it serviced. More

by debak11367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Feb 03, 2024 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2024

Courteous & professional service. Service was fast and done correctly would not hesitate to refer this dealership to friends and family More

by bampy0819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 16, 2024 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 11, 2024

i brought my wifes car a 2022 RX 350 in because the service light was on . my advisor FRANCESCA informed me that service was not due so she had all the fluids toped off for me while walking me to the More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
francesca
Jan 14, 2024 -

Lexus of Palm Beach responded

Hi Scott, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6004 to discuss what we can do to help.

January 09, 2024

Met with Fares today with a technical issue on my 2019 Lexus and within minutes he corrected the problem. He couldn’t have been more professional and was a great help with my issue, thanks to him an Palm More

by Thomasmatch6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fares Ali
Jan 11, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Fares here at Lexus of Palm Beach! Drive safe, and we'll see you on the road.

January 06, 2024

Outstanding service! my sales representative, greeted me at the front door with a welcoming smile, took my key and got the service done in no time. More

by jprob2RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius McIymonth
Jan 09, 2024 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you need more help, our team is available to talk -- safe travels!

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