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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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March 12, 2024

Franchesca is the best service advisor at Palm Beach Lexus ⭐️⭐️⭐️⭐️⭐️ She goes above and beyond for her guests More

by Irenefornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca
Mar 14, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2024

My Lexus will last ' forever ', thanks to the service technicians . Usman is personable, helpful, and we communicate together well. More

by msalem1florida1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Mar 06, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Feel free to stop by if you ever need any more help.

February 26, 2024

excellent service. great follow-up when there's a problem with your car. highly recommend More

by clinclelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 01, 2024 -

Lexus of Palm Beach responded

Hello, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 06, 2024

I was not happy with the Sales Advisor Lisa Freseman-Carvalho, dealing with her was the worse experience I have ever had at any dealershipe I've ever been to.She did everything she could to mak More

by QUEENFLO09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Freseman-Carvalho
Feb 08, 2024 -

Lexus of Palm Beach responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (561) 291-6004 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 06, 2024

Professional, knowledgeable CLEAN great customer service Service area very efficient Friendly clean excellent service LOVE dealership More

by lynn.feuerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager ken
Feb 09, 2024 -

Lexus of Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

February 03, 2024

Rick was very helpful & secured me a rental for my repairs Very thankful Dealership is very clean and everyone is very kind More

by Smsrhodes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 06, 2024 -

Lexus of Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2024

Professional, quality service. Warm and welcoming. Makes you feel right at home where everybody’s family! More

by najamellodies4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
Feb 03, 2024 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2024

My service advisor. Anthony and the technicians were nothing more than professional, kind and trustworthy. Will continue to bring my vehicle here for service. Highly rec More

by TheSalsaRealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torrilo
Feb 06, 2024 -

Lexus of Palm Beach responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

February 03, 2024

I have owned or leased an RX350 since the first year they were introduced. My service advisor Lisa-Freseman-Carvalho was the absolute BEST. Thoughtful, and on top of my needs. Lisa is a tremendous asset to y More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Freseman-Carvalho
Feb 06, 2024 -

Lexus of Palm Beach responded

Hello Vivian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2024

I'm always amazed just how considerate and knowledgable it is doing any type of business with Lexus of Palm Beach - whether it's buying a car or getting it serviced. More

by debak11367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Feb 03, 2024 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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