Lexus of Palm Beach - Service Center

Everyone is kind and courteous. Waiting room in the service department is very clean and comfortable. My car was maintenances in a timely manner. Waiting room in the service department is very clean and comfortable. My car was maintenances in a timely manner. More

My service advisor Josue was very helpful and took really good care of me and is the reason I’ll be returning good care of me and is the reason I’ll be returning More

Have serviced several Lexus cars here for years; always professional and fair. Ms. Schintu is the best. always professional and fair. Ms. Schintu is the best. More

I had an appointment at 10:30. At 11:00 my service assistant found me to start the process. He apologized for the delay. He was very nice and helpful. It was not his fault that the At 11:00 my service assistant found me to start the process. He apologized for the delay. He was very nice and helpful. It was not his fault that the service department was over booked. He did all he could to make things right. I think the manager of the service department as well as the general manager need to know what is happening at their “store “. My experience with Johnson Lexus in Durham NC was outstanding and has set the bar VERY high. More

Service is great and efficient Sales team I find strange— in the past sales team ineffective in my dealings with them Yesterday tried to speak with one who had to go to a meeting— very unhelpful as strange— in the past sales team ineffective in my dealings with them Yesterday tried to speak with one who had to go to a meeting— very unhelpful as my last dealings 2 years ago More

Tries to cheat the customer by advising unnecessary and very costly repairs. Some named repairs actually meaningless! This was 3rd time I’ve experienced this at this dealership. Amoral, pathetic. My advi very costly repairs. Some named repairs actually meaningless! This was 3rd time I’ve experienced this at this dealership. Amoral, pathetic. My advisor was nice, though. More

Anthony was a fine gentleman. Made me feel so comfortable. He explained everything nicely and I know he cared for me. Made me feel so comfortable. He explained everything nicely and I know he cared for me. More

We brought our NX300 in for service & Jeremy kept us informed & did a nice job. When we purchased our car we expected to have more than 20,000 miles on our tires & with prepaid service we didn't think informed & did a nice job. When we purchased our car we expected to have more than 20,000 miles on our tires & with prepaid service we didn't think we had pocket expenses. We were surprised to need new tires so quickly & to pay to scheduled service parts. When we initially purchased our vehicle in May 2020 from Mark Habib we though we had scratch, scuff & body repair as well as scheduled maintenance paid for. More

As always service was performed in a timely manner. The service manager was customer friendly, thoroughly explained services provided and displayed professional behavior. Very helpful. The customer wai The service manager was customer friendly, thoroughly explained services provided and displayed professional behavior. Very helpful. The customer waiting area, although under renovation, provided adequate space consistent with covid protocols and I love the Starbucks machine. More

Very pleasant to deal with, scheduled maintenance appointments are great-updating progress very well. Always a good experience. appointments are great-updating progress very well. Always a good experience. More