Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,111 Reviews of Lexus of Palm Beach - Service Center
Courteous, timely and efficient service. Service writer Scott Vessey, is helpful and friendly . No pressure to do unnecessary work. Service writer Scott Vessey, is helpful and friendly . No pressure to do unnecessary work. More
I had an electrical problem and I called Brian Kobus and said bring it now. I brought it in, he gave me a loaner car and I picked up my car the next morning. It was very good service. said bring it now. I brought it in, he gave me a loaner car and I picked up my car the next morning. It was very good service. More
Agent waited over an hour to tell me I needed breaks which took another hour in half. Wasn’t very pleased with that. Additional the rep called me to tell me about the breaks when I was in the lobby and which took another hour in half. Wasn’t very pleased with that. Additional the rep called me to tell me about the breaks when I was in the lobby and he new because I’ve been waiting all morning. I feel that was a little cold on his part and told me come over if I decide to have them done. Did not feel very warm in my opinion. He was professional and very matter of fact towards me. Overall he was knowledgeable and courteous, just lacking some personality. More
Jeramy was superior! ! He explained in detail what I needed as far as servicing for this appointment and what my next appointment would entail. He was extremely courteous ! He explained in detail what I needed as far as servicing for this appointment and what my next appointment would entail. He was extremely courteous and actually got everything accomplished in a timely fashion!!! He and the dealership get an A++ from me. More
Lexus of Palm Beach is the best dealership I’ve been to, you always get the best attention, service and all the work is always complete neat. I also have been dealing with the same service advisor for over you always get the best attention, service and all the work is always complete neat. I also have been dealing with the same service advisor for over 9 years he’s the best William Powers can’t say enough about him great customer service always returns my calls and always tells me what I need and honest. Not trying to rip you off like other dealerships do. More
I was taken on time by my service adviser, provided a loaner, and returned after being texted several hours later that my vehicle had been serviced completely. Everyone was pleasant and efficient. That loaner, and returned after being texted several hours later that my vehicle had been serviced completely. Everyone was pleasant and efficient. That's why I continue to us my Lexus dealer for service and maintenance rather than use an independent garage. More