Lexus of Palm Beach - Service Center

They always provide excellent service care with a friendly and knowledgable service agent. And they can provide me with a loaner car for long service appointments so I don't have to wait for hours. T friendly and knowledgable service agent. And they can provide me with a loaner car for long service appointments so I don't have to wait for hours. Their waiting room lounge is very comfortable as well. More

Service visits are always a pleasure at Lexus of Palm Beach. The staff is courteous and honest about the length of time the process will take, and the lounge area is open, airy, and very comfortable. A Beach. The staff is courteous and honest about the length of time the process will take, and the lounge area is open, airy, and very comfortable. A positive experience from beginning to end! More

The service provided was excellent. Josue was extremely helpful and customer focused. I had a large bill ($$) because of deficiencies that need to be addressed, but his attitude made Josue was extremely helpful and customer focused. I had a large bill ($$) because of deficiencies that need to be addressed, but his attitude made it less painful than it may have been. Thank you Josue More

I really appreciate the honesty of my service coordinator Jeremy Carter. I thought I needed a new battery but turns out I did not! He was very thorough on what my vehicle would need in the near f coordinator Jeremy Carter. I thought I needed a new battery but turns out I did not! He was very thorough on what my vehicle would need in the near future. More

Our service rep, Brian K. , is phenomenal! I had a nail in one of my run flats and Brian immediately accommodated me with a complimentary rental so I could make my medical appo , is phenomenal! I had a nail in one of my run flats and Brian immediately accommodated me with a complimentary rental so I could make my medical appointment in West Delray. I live in Palm Beach Gardens so it was imperative that all went smooth to make the appointment. Brian had my rental ready to go when I arrived plus my car was finished after my appointment including maintenance that I decided to do since they had my vehicle. Everything went as smooth as possible considering the inconvenience of a nail in my tire all because of Brian Kobus. More

Super accommodating! ! Even when called in short notice to handle an issue they stepped up and took care to see the work got done. ! Even when called in short notice to handle an issue they stepped up and took care to see the work got done. More

Anthony took the time to explain everything that was going to be serviced before asking for my approval. going to be serviced before asking for my approval. More

The service was fine, but the car wash at the end was average at best. average at best. More

Speedy and excellent customer service when scheduling and implementing Lexus service .as always, Francesa, my service representative was knowledgeable and kept me aware implementing Lexus service .as always, Francesa, my service representative was knowledgeable and kept me aware More

My experience, as always was my excellent. My service Representative was excellent and extremely helpful. My vehicle was ready as promised. I was a little disappointed in the lack of Covid My service Representative was excellent and extremely helpful. My vehicle was ready as promised. I was a little disappointed in the lack of Covid Protocols. No one was wearing a mask and no one was practicing social distancing. The aforementioned made me uncomfortable. Particularly sitting in an enclosed office with an individual who was not wearing a mask and I did not know his vaccination status. Otherwise my visit was excellent. More