Lexus of Palm Beach - Service Center

Based on a message on my dashboard I went into the service area and was advise they would service the truck with outstanding customer service!! Treated well while waiting in waiting area and kept noti service area and was advise they would service the truck with outstanding customer service!! Treated well while waiting in waiting area and kept notified of progress of service. Thank you.😄 More

Great teams, they take their time to explain everything step by step make sure you understand, they also tells you everything about your car for future reference. step by step make sure you understand, they also tells you everything about your car for future reference. More

Really missed the bagels and coffee bar lol… My service advisor Francesca was amazing. She was on point and not pushy whatsoever.Kind professional and energetic. Thank you for a great experience. See you i advisor Francesca was amazing. She was on point and not pushy whatsoever.Kind professional and energetic. Thank you for a great experience. See you in a year! More

Miguel is an excellent service rep. No stress and everything completed in a timely fashion. No stress and everything completed in a timely fashion. More

On time! And like the "In and Out Burger topped with everything," that's what I received on my most recent service visit. I was In and Out for complete ser And like the "In and Out Burger topped with everything," that's what I received on my most recent service visit. I was In and Out for complete service in about an hour and twenty minutes. And to top it off was the courteous and professional care of my service provider!! My Lexus UX was returned to me all clean, neat and shiny inside and out. This service center is one of the reasons I always choose Lexus over other luxury brands. Truly!!!! Before your next buy, stop by Lexus of Palm Beach and test drive and a new or certified pre-owned Lexus. That's what I did and I'll keep coming back!!!!! More

Clean, efficient and welcoming. We are always treated with respect and consideration. We appreciated the loaner. We are always treated with respect and consideration. We appreciated the loaner. More

Service was thorough and included cleaning the vehicle. However, I will have to return to the dealer as the new cabin filter is making a noise that I didn't have previously. Tires need replacement bu However, I will have to return to the dealer as the new cabin filter is making a noise that I didn't have previously. Tires need replacement but price was uncompetitive. I had asked for an estimate for paint damage on the front right bumper, however Information was not provided. Annoyances Things were moved around in my glove box - it took a minute to find my handicap placard. Not sure why the glove box was accessed. Radio station was changed from the one we use. Not sure why this was done. Headlights were turned to the off position. Not sure why this was done. I thought the prices for the labor for replacement wipers and cabin air filter seemed excessive. Doug Boyer More

When car was finished my service person never called. When I went there I was greeted 10 minutes later and never received my paperwork. I have never been treated this way before. When I went there I was greeted 10 minutes later and never received my paperwork. I have never been treated this way before. More

I recently brought my car in for service and was attended by Jeffrey Herman. Jeffrey went out of his way to help me, could not have been more helpful and accommodating, and is an all around nice guy and a r by Jeffrey Herman. Jeffrey went out of his way to help me, could not have been more helpful and accommodating, and is an all around nice guy and a rescue dog lover (The way to win me over.) I would give him 6 stars if I could. If you go to Lexus for service, ask for Jeffrey---- you'll be glad you did. More

Best Car dealer. Service Advisor Jeremy is the best! Great Customer Service Skills. Would Recommend this car dealer Service Advisor Jeremy is the best! Great Customer Service Skills. Would Recommend this car dealer More