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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,113 Reviews

1,113 Reviews of Lexus of Palm Beach - Service Center

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May 05, 2024

Good profesional service, quick and efficient. Worth going back for service as needed for the vehicle More

by jconway226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 07, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2024

The service took a bit longer than expected, but I was provided a loaner car at no charge and my service technician was really good at keeping me updated. More

by lavigne_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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May 06, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2024

Service dept has not been the best. Longer than told wait time. Extra charges for scheduled maintenance not advised in advance. Employees smoking in service area during arrival and pick More

by howard.ull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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May 06, 2024 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

April 21, 2024

I had Brian as my advisor he was great Everything went smoothly, I cannot asking for a better advisor . He take care business. So thank Brian. More

by claudan L petit Frere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Apr 22, 2024 -

Lexus of Palm Beach responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 17, 2024

Excellent service Knowledgeable Trustworthy Highly recommend Helpful and easy to work with Jeffrey Herman Thanks More

by Mgoodman5247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
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Apr 19, 2024 -

Lexus of Palm Beach responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

April 05, 2024

My experience here has been Very good So far I've been coming here for about six years I've changed service advisors a few times all of them pretty good My last one Jesse has been very helpful in the situ More

by trdspeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Apr 07, 2024 -

Lexus of Palm Beach responded

Hi, thank you for sharing your positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2024

I am so grateful for the service provided and was pleased to get a complimentary vacuum and wash. The car is beautifu; More

by mostlerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Vitureira
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Mar 26, 2024 -

Lexus of Palm Beach responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2024

Just an oil change this trip but Francesca was very attentive, provided answers to every question and saw to the details. More

by srembert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Report | Print
Mar 26, 2024 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

March 13, 2024

Every thing was done as expected from a luxury car dealer. They did their job smoothly as expected. More

by Gatorlgc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Report | Print
Mar 16, 2024 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

March 12, 2024

Franchesca is the best service advisor at Palm Beach Lexus ⭐️⭐️⭐️⭐️⭐️ She goes above and beyond for her guests More

by Irenefornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca
Report | Print
Mar 14, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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