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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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December 31, 2022

We have been Lexus customers for over 20 years at the WPB dealership location and have always experienced outstanding and honest professional service from personnel at all service levels. Ask for service Rep More

by pennylucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Schintu
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Jan 03, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 30, 2022

Lisa Carvalho did an amazing job handling our service. She was efficient, courteous, and kind. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Carvalho
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Jan 03, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

They were extremely accommodating and give their full attention to my problem. The gentleman idealt with was knowledgeable and very personable. More

by f beranbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Domino
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Jan 03, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 30, 2022

Clean, helpful service personnel who have knowledge of their products and the ability to explain just how to keep the automobile in the best shape More

by Pmschlussel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember, except all we’re professionals
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Jan 03, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 29, 2022

The appointment was easily made, the waiting area was conducive to spending time there and the service was completed quickly and professionally. More

by goldmanfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jan 02, 2023 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 29, 2022

We are very thrilled to be working with Tim Piggie in the service department. I’m confident when ever I need my cars serviced. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Piggie
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Jan 02, 2023 -

Lexus of Palm Beach responded

Hi Penny, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 29, 2022

The assistant service manager was very attentive and followed up as promised. My reason for visiting was satis factually resolved. More

by sbirenbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
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Jan 02, 2023 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 27, 2022

Good service. Only have to wait a little bit longer than I expected. Will to come back next service More

by Brandonquocle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 29, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (561) 291-6004 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 27, 2022

Excellent service. Francesca was extremely friendly and very helpful. Nice atmosphere. Planning to use in future More

by ANNA BONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Report | Print
Dec 29, 2022 -

Lexus of Palm Beach responded

Hi Anna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

My scheduled maintenance went extremely well. Unexpectedly, they found a nail in my tire and immediately replaced it. Hope to buy the car when lease ends in May 2023 and continue service with Le More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Dec 28, 2022 -

Lexus of Palm Beach responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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