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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,115 Reviews

1,115 Reviews of Lexus of Palm Beach - Service Center

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May 01, 2023

All was very professional. Car was ready when promised. Service advisor very friendly and professional. More

by Crandt_rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 05, 2023 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 29, 2023

Always helpful on assisting with car concerns. Bought our last four cars from this dealership. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 01, 2023 -

Lexus of Palm Beach responded

Hello, We appreciate your positive review of your recent experience with us. If you need more help, our team is available to talk -- safe travels!

April 27, 2023

Francesca Schintu my service advisor was terrific. Lexus should be very proud to have her. She is a valuable employee and I highly recommend Lexus Of Palm Beach for service because of her. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franceca Schintu
Apr 27, 2023 -

DK responded

Great service due to Francesca. Very professional and thorough. Lexus should be proud to have her as an employee.

April 27, 2023

Brought my car in for 35,000 service on a Friday. I also needed 2 new tires. I specially asked the Manager for a multi point inspection. They made notes on my paperwork that Tires, Brakes, and Batter More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Carter
May 01, 2023 -

Lexus of Palm Beach responded

Hello Jonathan, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Lexus of Palm Beach (561) 291-6004

April 26, 2023

Received good service. Service team is very courteous, professional and professional. Price for service is reasonable. More

by Jscurryhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Usman (West Palm Beach)
May 01, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Service writer is nice and knows the cars well. The Dealership prices for All service is astronomically expensive. More

by Scar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Apr 28, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (561) 291-6004 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 24, 2023

Very responsive. Very honest. Very organized. Took care of a problem without a service appointment . Highly recommend operation More

by Wfish7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy. Carter
Apr 27, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thanks for the recommendation, and have an amazing day!

April 22, 2023

My service advisor was prop and informative and the 15,000 mile check up went smoothly and efficiently More

by bill27607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 28, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

I bought my car here 7 years ago. Their service department is optimal. I’ve never been disappointed with the work done More

by ssolgri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bouker
Apr 26, 2023 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Great service, services explained in detail! Brian was very helpful explaining details of work to be done! More

by Mbborak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Btian
Apr 27, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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