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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,115 Reviews

1,115 Reviews of Lexus of Palm Beach - Service Center

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May 21, 2023

Excellent service. Everyone was so friendly and professional. Only dealership I will use. Car was spotless. More

by aweirether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 24, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Chris my service advisor did an excellent job. Called to give me price and followed up when job was completed. More

by Danhaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Everyone is kind and respectful. Clean and professional service. Strongly recommended. Would use dealership again More

by lhcarvalho99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 24, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

I heard a noise and the light to visit the dealership came on. Nico, one over the service men drove around with me in hopes to duplicate the sound. Although we were unable to do so, I felt more confident More

by tachin0079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nico and Brian
May 24, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Agents are attentive and respond quickly to a request. My car comes back clean and working well. More

by stephenw214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Schinto
May 24, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Great place to purchase a car or get the car service people are very professional like Mr. Osman Attar provides professional service. I’ve been going there for 20 years. More

by lougomez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Osman Attar
May 23, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 18, 2023

All staff are very professional. The service process is efficient and wait time is minimal. More

by Cmc34990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francessca
May 23, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2023

Jeff Herman was great. He really went out if his way to help me. Great job More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff,Herman
May 23, 2023 -

Lexus of Palm Beach responded

Hi Greg, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 16, 2023

Bought a prepaid maintenance plan, brought car in for 25k and got oil chg and tire rotation only. Had asked for a quote on removing the running boards, got nothing. Was told I would get everything checked in More

by mc37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
May 19, 2023 -

Lexus of Palm Beach responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6004 -- we hope to hear from you soon.

May 15, 2023

Best Sales experience when purchasing my 2016 NX200t. Rick from service always delivers excellent results. More

by kennezok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick - service
May 18, 2023 -

Lexus of Palm Beach responded

Hello Kennezok, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

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