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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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May 18, 2023

Great place to purchase a car or get the car service people are very professional like Mr. Osman Attar provides professional service. I’ve been going there for 20 years. More

by lougomez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Osman Attar
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May 23, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 18, 2023

All staff are very professional. The service process is efficient and wait time is minimal. More

by Cmc34990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francessca
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May 23, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2023

Jeff Herman was great. He really went out if his way to help me. Great job More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff,Herman
Report | Print
May 23, 2023 -

Lexus of Palm Beach responded

Hi Greg, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 16, 2023

Bought a prepaid maintenance plan, brought car in for 25k and got oil chg and tire rotation only. Had asked for a quote on removing the running boards, got nothing. Was told I would get everything checked in More

by mc37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Report | Print
May 19, 2023 -

Lexus of Palm Beach responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6004 -- we hope to hear from you soon.

May 15, 2023

Best Sales experience when purchasing my 2016 NX200t. Rick from service always delivers excellent results. More

by kennezok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick - service
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May 18, 2023 -

Lexus of Palm Beach responded

Hello Kennezok, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

The staff is driven to make you feel at home and satisfied as to why you went there More

by Nick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Youajn
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May 18, 2023 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2023

This dealership is a pleasure to work with from sales to service. My service rep James Domino is an excellent communicator and ensures the service is done in a timely manner. More

by binkygrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james domino
Report | Print
May 12, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Was very pleased with the service! Just hope the problem is now resolved. Great Decaf coffee! More

by nouwenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Domino
Report | Print
May 08, 2023

Excellent people especially Francesca she is an asset to the dealership as a asst service manager More

by Smareod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francasca
Report | Print
May 10, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 08, 2023

Service Manager, Jim, was knowledgable, experienced, and worked with me pertaining the necessary service. Service was completed within a reasonable time frame. I appreciated I was able to bring the car in More

by dmgventures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James (last name ?)
Report | Print
May 10, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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