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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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May 23, 2023

CHRISTOPHER WAS PROFESSIONAL AND TOOK EXCELLENT CARE OF MY SCHEDULED TIRES REPLACEMENT AND AND ALIGNMENT SERVICE HE ALSO POINTED OUT ADDITIONAL SERVICES THAT MIGHT BE NEEDED THE OVERALL EXPERIENCE WAS EX More

by DQBELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER ESPINAL
May 25, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

Lack of communication with the service writer, brought it in twice now and both times we have been very displeased More

by Crhinnc1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get name
May 25, 2023 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6004 to discuss what we can do to help.

May 23, 2023

Great service as always. I was in and out in no time. Jeffrey was very helpful and knowledgeable about my needs More

by wjames88
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
May 27, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

They are very customer friendly. Their service was excellent. They are competent, thorough and honest. More

by aappel4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 25, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 22, 2023

Great dealership to work with. They were quick with the service and communicated throughout the whole process. Will definitely return for more maintenance work. More

by raycheung18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
May 25, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2023

Excellent service. Everyone was so friendly and professional. Only dealership I will use. Car was spotless. More

by aweirether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 24, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Chris my service advisor did an excellent job. Called to give me price and followed up when job was completed. More

by Danhaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Everyone is kind and respectful. Clean and professional service. Strongly recommended. Would use dealership again More

by lhcarvalho99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 24, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

I heard a noise and the light to visit the dealership came on. Nico, one over the service men drove around with me in hopes to duplicate the sound. Although we were unable to do so, I felt more confident More

by tachin0079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nico and Brian
May 24, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Agents are attentive and respond quickly to a request. My car comes back clean and working well. More

by stephenw214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Schinto
May 24, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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