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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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June 09, 2023

I showed up early hoping they could accommodate me. They were able to get me in and I was able to get out ahead of schedule. More

by flight954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
June 09, 2023

Customer service was very professional and I didn’t have to wait long for my vehicle to be ready. Everything was also covered under my warranty, with a quick and easy process. More

by Moneytree2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 13, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 09, 2023

Took my car in for service. The Service Advisor, James Domino, was extremely knowledgeable and assisted me in getting my 50,000 mile service. He also was able to get me 10% off More

by Liz McGrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Domino
Jun 13, 2023 -

Lexus of Palm Beach responded

Hello Liz, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 09, 2023

Scott, my service rep, was very good Arlington Spencer from the parts dept was excellent! More

by catsam01
Service Time
Recommend Dealer
Yes
Employees Worked With
arlington spencer from parts went above and beyond. the design of the hatchback window makes it almost impossible to clean inside bottom of window.
Jun 14, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

My 40K mile service was easy to schedule, everyone I dealt with was friendly and professional. I brought work with me and waited as the dealership is impeccably clean and comfortable. Service time was a More

by Jody8215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jun 14, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Dealership is staffed with competent, carrying professionals. Service was performed on time and was done properly. More

by Gofish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Jun 11, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

Great service! ! Everything went very smooth, always a great experience! Service was performed on time and properly! More

by corrinacobuzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Jun 12, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Excellent customer services and fast service. Love their waiting room and the availability of a loaner when needed More

by A4tig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 13, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 08, 2023

The staff is very courteous and friendly. My service rep was Anthony, he was pleasant and explained my service needs thoroughly, was not pushy. Overall I had a great experience. More

by dankay1204@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 12, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

The Lexus service and atmosphere is always at a very high standard. They aim to please More

by elli5948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usmond
Jun 13, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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