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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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June 12, 2023

Jeff in the service dept made my experience a great one. 10 out of 10 More

by morgantracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
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Jun 19, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

The dealership has been great. I have been going there for years. This time the only problem seemed they were overbooked and the wait time was longer than usual. More

by andrea1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
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Jun 19, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

I had a wonderful experience I would recommend this business the all my friends and family. More

by Ramona Heilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
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Jun 14, 2023 -

Lexus of Palm Beach responded

Hi Ramona, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

June 10, 2023

They always take great care of me here. At my last appointment, Usman went above and beyond and also helped me save a lot of money. Service is always spectacular and I will never go anywher More

by Breaakdown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
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Jun 14, 2023 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

June 09, 2023

Efficient, on time and very friendly. Also The time I had to wait was less than expected. More

by Lfmendozan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Report | Print
Jun 13, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 09, 2023

Everything was handled in a professional manner. My issue was resolved quickly and I was happy with the results. More

by DrHaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Angel.
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Jun 13, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 09, 2023

I showed up early hoping they could accommodate me. They were able to get me in and I was able to get out ahead of schedule. More

by flight954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
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June 09, 2023

Customer service was very professional and I didn’t have to wait long for my vehicle to be ready. Everything was also covered under my warranty, with a quick and easy process. More

by Moneytree2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 13, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 09, 2023

Took my car in for service. The Service Advisor, James Domino, was extremely knowledgeable and assisted me in getting my 50,000 mile service. He also was able to get me 10% off More

by Liz McGrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Domino
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Jun 13, 2023 -

Lexus of Palm Beach responded

Hello Liz, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 09, 2023

Scott, my service rep, was very good Arlington Spencer from the parts dept was excellent! More

by catsam01
Service Time
Recommend Dealer
Yes
Employees Worked With
arlington spencer from parts went above and beyond. the design of the hatchback window makes it almost impossible to clean inside bottom of window.
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Jun 14, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

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