Lexus of Palm Beach - Service Center

My experience from the check in to the checkout was pleasant . Every customer should always feel so valued pleasant . Every customer should always feel so valued More

The service advisors and staff has been very courteous, efficient and personable during the two recent visits, (a battery and tires) these two visits were both the positive, friendly and pleasant experienc efficient and personable during the two recent visits, (a battery and tires) these two visits were both the positive, friendly and pleasant experiences I’ve come to expect and appreciate at Lexus of Palm Beach. This RX350 is the second Lexus I have purchased from Lexus of Palm Beach and they always seem to meet or exceed my expectations. Well done!! More

Ussman had been my service tech for many years. He’s honest, nice & knows his business! Thank you Ussman! He’s honest, nice & knows his business! Thank you Ussman! More

Lexus is great like always. The service is good also., Jose was amazing, he helped me right away and kept me updated. The service is good also., Jose was amazing, he helped me right away and kept me updated. More

This review is long overdue. I should have written one after the purchase of my car. I was so satisfied with my purchase and the way I was treated. I really felt that my Sales As I should have written one after the purchase of my car. I was so satisfied with my purchase and the way I was treated. I really felt that my Sales Associate Eric Kessler went above and beyond to please me. The car was in such excellent condition , I get countless compliments on my brand new car and I never say it was preowned! The Associate who dealt with the financial aspect made me feel comfortable with making the purchase. Eric really made the experience pleasant. I really love my car! I loved the care he took to find me the car that made me excited! He was in no rush. I could see that he was prepared to patiently show me around until he was sure that I was satisfied. I went for service and worked with Lisa and Tim Piggy. Again I felt that I was treated like a valued customer. Mr. Piggy communicated with me ,answered calls in a timely manner -so did Lisa. I was impressed by the interest Mr. Piggy took making sure that my car was properly serviced. I admired the effort he made to make me comfortable while I waited for my car. He also went above and beyond to endure that I was satisfied. Thank you all so much. This is the best car buying experience and service that I have ever received. My review is late but if I can speak highly of my experience after over a year of my purchase this should add more credibility to my level of satisfaction. Thanks again. More

This earlier this month, We dropped of our Vehicle for a repair that was under warranty for scheduled appt. we were told it was a half day job. Returned the loaner the following day & our vehicle had not be repair that was under warranty for scheduled appt. we were told it was a half day job. Returned the loaner the following day & our vehicle had not been worked on. It took almost a week to get our car back after calling. Thank God that we were given a loaner. 3 star for lack of communication. Back in March, had maintenance service, price was outrageous, especially the labor charge. Can’t recall the advisor for March. More

I enjoy the technology feature that allows the assistant service managers to communicate/ text in real time on the status of the service and informing the customer of the cost prior to arriving at the deale service managers to communicate/ text in real time on the status of the service and informing the customer of the cost prior to arriving at the dealership. Very transparent. More

It’s my first experience with Lexus Palm Beach service department and Usman made it pleasant and concise. Highly Recommend. department and Usman made it pleasant and concise. Highly Recommend. More

I brought my car in for service. Jesse the service advisor did an excellent job. He answered all of my questions and concerns. My car was returned to me on time and as promised. I wo Jesse the service advisor did an excellent job. He answered all of my questions and concerns. My car was returned to me on time and as promised. I would highly recommend this dealership for your service needs. More

Lexus is very professional and at the same time they work with you personally. They want you to be satisfied and happy. I have owned three cars from this dealership so far and will continue to only purchase with you personally. They want you to be satisfied and happy. I have owned three cars from this dealership so far and will continue to only purchase my cars here ! If you decide to purchase a car from here then you made an excellent choice ! More