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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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July 18, 2023

As always my service experience was excellent. My regular service agent was not working but Lisa provided me with a great service. More

by roedab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jul 20, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Lexus of Palm Beach always takes great care of my car and this last visit was no exception. Service was complete before the promised time and keeps my auto in proper working order. The physical facility is More

by lgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 25, 2023 -

Lexus of Palm Beach responded

Hi, thank you so much for your positive comments about Lexus of Palm Beach! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2023

Lexus of Palm Beach always takes great care of my car and this last visit was no exception. Service was complete before the promised time and keeps my auto in proper working order. The physical facility is More

by lgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 25, 2023 -

Lexus of Palm Beach responded

Hi, thank you so much for your positive comments about Lexus of Palm Beach! Please don't hesitate to reach out to us if there's anything more we can do!

July 17, 2023

On Friday the 14th I took my Lexus RX 350 to this dealership for service. I was there for my appointment early and was greeted by Lisa a service advisor . She advised me that the service will take ap More

by Dobby38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jul 20, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

July 17, 2023

Is clear and the people very nice special they speak Spanish this is very important for me More

by Liliana Strusberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 20, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Service representative Usman Athar as always conducted the appointment in a professional and transparent manner. Service was completed within the stated time frame, Upon completion of service, my car More

by jhm820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Jul 18, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 14, 2023

Visited the dealership for monthly maintenance and being that my lease was close to expiration, I was introduced to Peter who presented me with details about acquiring a new lease. He was very knowledgeabl More

by ddaumit
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lisa and Peter
Jul 18, 2023 -

Lexus of Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 13, 2023

Miguel Flores was our service coordinator and he was fantastic to work with. Finding parts for our 2008 Lexus 460 wasn't easy but Miguel was able to accomplish the task! More

by sailsognare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
Jul 17, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

scott was very helpfull keeping me informed along the way, He informed me about the alinment issue which i know and that it affected the tires and suggested replacing the 2 tires, More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott vessy
Jul 17, 2023 -

Lexus of Palm Beach responded

Hi Jay, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

It was my first time visiting the dealership. I took my car in for service. I was satisfied dealership is very flush inside. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
Jul 17, 2023 -

Lexus of Palm Beach responded

Hi Bill, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

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