Back

Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

Sort by
July 17, 2023

Is clear and the people very nice special they speak Spanish this is very important for me More

by Liliana Strusberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 20, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Service representative Usman Athar as always conducted the appointment in a professional and transparent manner. Service was completed within the stated time frame, Upon completion of service, my car More

by jhm820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Jul 18, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 14, 2023

Visited the dealership for monthly maintenance and being that my lease was close to expiration, I was introduced to Peter who presented me with details about acquiring a new lease. He was very knowledgeabl More

by ddaumit
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lisa and Peter
Jul 18, 2023 -

Lexus of Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 13, 2023

Miguel Flores was our service coordinator and he was fantastic to work with. Finding parts for our 2008 Lexus 460 wasn't easy but Miguel was able to accomplish the task! More

by sailsognare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
Jul 17, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

scott was very helpfull keeping me informed along the way, He informed me about the alinment issue which i know and that it affected the tires and suggested replacing the 2 tires, More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott vessy
Jul 17, 2023 -

Lexus of Palm Beach responded

Hi Jay, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

It was my first time visiting the dealership. I took my car in for service. I was satisfied dealership is very flush inside. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
Jul 17, 2023 -

Lexus of Palm Beach responded

Hi Bill, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2023

Taken on time-waited less than the expected 90 min in a pristine clean room-coffee,tea and water readily available-service person explained all in detail in laymen’s terms-excellent experience! More

by rab1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 13, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

Service rep was very polite was greeted. Within minutes of driving up rest waited few minutes fir service rep who was told about issues with the car He handle all very well and kept me ingi More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott vessey
Jul 13, 2023 -

Lexus of Palm Beach responded

Hi Jay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 13, 2023 -

Jay responded

Thank you

July 10, 2023

The work done properly and quickly. The waiting area is comfortable with coffee and bagels. More

by lewtow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott Vessey
Jul 13, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2023

The service at Palm Beach Lexus was professional and prompt. Us man explained the service and what would be needed in the future More

by dick trumpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Jul 12, 2023 -

Lexus of Palm Beach responded

Hello Dick, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

...
27
...