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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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July 28, 2023

Had an issue with my key fob not working properly. Jeremy Carter, my service advisor, assisted me. He listened to my concerns and assured me that he would have the matter rectified. I was on my way i More

by Jjp44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
Jul 31, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2023

I am thrilled to write a glowing review for Brian Kobus from the Lexus Car Maintenance department. He provided exceptional car service on 7/15/2023 and every other maintenance appointmentsI have had since More

by tachin0079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 01, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

July 27, 2023

Always professional and service is great. Lisa and the Service Dept. always do a great job. More

by Lindamoran1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Service Dept.
Jul 31, 2023 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2023

I think the pricing for a service is ridiculous. I had a coupon and they added unnecessary service fee just to use the coupon More

by whitehalld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 28, 2023 -

Lexus of Palm Beach responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (561) 291-6004 so we can work with you to make this right.

July 26, 2023

It is very clean and the personnel are great. The work is excellent and is completed in a reasonable amount of time. More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 28, 2023 -

Lexus of Palm Beach responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 25, 2023

geat service and prompt and curteous assistance. very amenable to scheduling and up-to date on all informatio!! More

by jmboorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
manuel
Jul 28, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2023

I didn’t have an appointment and had to bring my car way past the acceptable appointment times due to car troubles. Scott immediately diagnosed my car and was able to resolve the issue the same afternoon. M More

by zclassg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 27, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2023

Lisa was extremely efficient. All my problems were corrected and the car was returned to me within the hour snd one half that she promised It was a pleasant experience More

by Mikecohen005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Carvalho
Jul 28, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

July 24, 2023

A top run dealership. ..Clean, Professional and smiling faces. Maintenace process was fast and they even washed the car. Cofee, cake, and water. Who could ask for more. More

by denoyior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 28, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 24, 2023

They never disappoint I am constantly amazed by the customer service that I get from the Lexus of Palm Beach. I've been going to them for a few years now I get my regular maintenance and service from t More

by marlab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jul 28, 2023 -

Lexus of Palm Beach responded

Hi Marlab, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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