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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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August 02, 2023

Brian is excellent and received very professional service. Although, Lexus can improve the refreshments. Please benchmark other dealers....even Kia! More

by mcperialas
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 06, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 02, 2023

My service advisor, Christopher V. was very knowledgeable and helpful. So far I have not had any problems. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher V.
Aug 07, 2023 -

Lexus of Palm Beach responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Scott my service manager was helpful and flexible with my schedule. I highly recommend Lexus of palm beach. More

by Andrea G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 04, 2023 -

Lexus of Palm Beach responded

Hi Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

The service on my old car was fast and great. I bought a new car and Cornelius was great. David was very professional also. More

by Madeline.butler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius, David
Aug 04, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Quality service and with superior customer care. Lisa is great. She keeps you informed of the progress of the repairs. More

by Jcfirebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 04, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Everyone at LEXUS of PALM BEACH is always wonderful to work with. I have been their customer for many years and happy with each one of my 4 models. More

by bethcoopercohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Aug 03, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 28, 2023

Had an issue with my key fob not working properly. Jeremy Carter, my service advisor, assisted me. He listened to my concerns and assured me that he would have the matter rectified. I was on my way i More

by Jjp44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
Jul 31, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2023

I am thrilled to write a glowing review for Brian Kobus from the Lexus Car Maintenance department. He provided exceptional car service on 7/15/2023 and every other maintenance appointmentsI have had since More

by tachin0079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 01, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

July 27, 2023

Always professional and service is great. Lisa and the Service Dept. always do a great job. More

by Lindamoran1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Service Dept.
Jul 31, 2023 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2023

I think the pricing for a service is ridiculous. I had a coupon and they added unnecessary service fee just to use the coupon More

by whitehalld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 28, 2023 -

Lexus of Palm Beach responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (561) 291-6004 so we can work with you to make this right.

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