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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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August 05, 2023

The Service from Rick and the entire Lexus Team is amazing. Lexus makes it easy to service and maintain the "Pearl Jet". 175,000 miles and still going strong....Thank you. More

by boots66550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, phone service staff, front door service staff, entire team-5 gold stars
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Aug 09, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2023

I have been coming to your dealership for years very happy and satisfied with all your services and the people More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brian Christopher
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Aug 07, 2023 -

Lexus of Palm Beach responded

Hello Lori, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

August 03, 2023

Easy to make appointments. I was in and out in less than 2 hrs. Christopher was friendly and professional. More

by Cindyscm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 07, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2023

Was able to get an appointment the next day which was so important to us . Had a new battery installed and only complaint was after installing they didn’t set the clock. More

by Ctkim2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 07, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2023

Brian is excellent and received very professional service. Although, Lexus can improve the refreshments. Please benchmark other dealers....even Kia! More

by mcperialas
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 06, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 02, 2023

My service advisor, Christopher V. was very knowledgeable and helpful. So far I have not had any problems. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher V.
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Aug 07, 2023 -

Lexus of Palm Beach responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Scott my service manager was helpful and flexible with my schedule. I highly recommend Lexus of palm beach. More

by Andrea G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 04, 2023 -

Lexus of Palm Beach responded

Hi Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

The service on my old car was fast and great. I bought a new car and Cornelius was great. David was very professional also. More

by Madeline.butler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius, David
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Aug 04, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Quality service and with superior customer care. Lisa is great. She keeps you informed of the progress of the repairs. More

by Jcfirebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Aug 04, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Everyone at LEXUS of PALM BEACH is always wonderful to work with. I have been their customer for many years and happy with each one of my 4 models. More

by bethcoopercohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Report | Print
Aug 03, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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