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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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August 10, 2023

I have been a client of this dealership for over 10 years and customer service has seem to have decline the past year or so. More

by TONY_COLON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Josh
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Aug 14, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (561) 291-6004. We would appreciate the chance to turn your experience around.

August 09, 2023

Service rep (Scott) was great. He explained what was suggested for my car and listen to what I wanted done. He was very friendly and professional as was his manager. Dealership More

by PClaudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and his manager
Report | Print
Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

August 09, 2023

Excellent attention to detail. Kept appointment promptly on time. Very knowledgeable about my Lexus. Jim knew a great deal and was very helpful. More

by Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Domino
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Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

August 07, 2023

My guy Rick was good 👍 I was happy with my sevice love Lexus of palm beach More

by Pytoisedespagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Aug 09, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

Brian kobus. My advisor , using him for 3 yrs . Satisfied , veg done in timely manner , not pushy , will suggest things , I like that . Would recommend dealership More

by Iceman1949
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roan kobus advisor
Report | Print
Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

August 06, 2023

Great service great price great people great cars. I wouldn’t take my Lexus anywhere else More

by mkejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

The Service from Rick and the entire Lexus Team is amazing. Lexus makes it easy to service and maintain the "Pearl Jet". 175,000 miles and still going strong....Thank you. More

by boots66550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, phone service staff, front door service staff, entire team-5 gold stars
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Aug 09, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2023

I have been coming to your dealership for years very happy and satisfied with all your services and the people More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brian Christopher
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Aug 07, 2023 -

Lexus of Palm Beach responded

Hello Lori, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

August 03, 2023

Easy to make appointments. I was in and out in less than 2 hrs. Christopher was friendly and professional. More

by Cindyscm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Aug 07, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2023

Was able to get an appointment the next day which was so important to us . Had a new battery installed and only complaint was after installing they didn’t set the clock. More

by Ctkim2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 07, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

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