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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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August 13, 2023

My family and I were driving back from Miami to South Carolina when I had a service engine light come on. Pulled into the service center where I worked with Jesse Garcia who understood my issue given, I More

by Larry Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Aug 16, 2023 -

Lexus of Palm Beach responded

Hi Larry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2023

I’ve been part of the Lexus of Palm Beach family for over a decade. Their best in class team is the reason I always go back. Rick, in the service department, makes each of my services seamless and never wast More

by Zhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 14, 2023 -

Lexus of Palm Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 11, 2023

Brian is the absolute Best. He always makes sure we get the best services!! Always a pleasure!! More

by Luis.Zuckerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Aug 16, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Very respectful great service. Department my rep in service fantastic only do my service palm beach More

by Scherma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
Aug 14, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us, Scherma! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

I have been a client of this dealership for over 10 years and customer service has seem to have decline the past year or so. More

by TONY_COLON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Josh
Aug 14, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (561) 291-6004. We would appreciate the chance to turn your experience around.

August 09, 2023

Service rep (Scott) was great. He explained what was suggested for my car and listen to what I wanted done. He was very friendly and professional as was his manager. Dealership More

by PClaudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and his manager
Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

August 09, 2023

Excellent attention to detail. Kept appointment promptly on time. Very knowledgeable about my Lexus. Jim knew a great deal and was very helpful. More

by Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Domino
Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

August 07, 2023

My guy Rick was good 👍 I was happy with my sevice love Lexus of palm beach More

by Pytoisedespagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 09, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

Brian kobus. My advisor , using him for 3 yrs . Satisfied , veg done in timely manner , not pushy , will suggest things , I like that . Would recommend dealership More

by Iceman1949
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roan kobus advisor
Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

August 06, 2023

Great service great price great people great cars. I wouldn’t take my Lexus anywhere else More

by mkejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Aug 11, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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