Back

Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

Sort by
August 30, 2023

This dealership is a class A 5 Star 🌟 dealership, because they care for thier customers. Mr. Usman Athar is the best service advisor I have ever had the privilege working with. I will always buy and More

by CoachD75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Usman Athar
Aug 30, 2023 -

CoachD75 responded

Thank you Lexus of Palm Beachbfor always being there for me. Your customer service is absolutely phenomenal in every way. You truly care for your customers and do everything you can to provide exceptional customer service. Mr. Usman Athar is an amazing service advisor who knows what customers service stands for and means. I will forever continue buying and servicing my vehicle here at Lexus of Palm Beach.

August 29, 2023

Excellent service overall I would recommend this dealership to friends Christopher is knowledgeable of his work More

by Rosediaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 03, 2023 -

Lexus of Palm Beach responded

Hi Rosediaze, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

August 29, 2023

Very helpful. Good to see people with smiles. I felt better about the honesty. Excellent More

by evelynbonvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Sep 03, 2023 -

Lexus of Palm Beach responded

Hi Evelynbonvino, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

Just had my Lexus ES350 serviced at their WPB location. As always, it was great service and very quick. They run their service department very efficiently. I highly recommend them. More

by bcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Carvahlo
Sep 03, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

Amazing service. Not cheap but in this case you get what you paid for. The tech and Chris the advisor exceeded my expectations. More

by Kus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 01, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

My service representative was Awesome. He called and emailed me about what was wrong with my car. He made recommendations and made sure I had a loaner to go to work. More

by Gordondebbie386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Sep 03, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 26, 2023

Is was my first time visiting Lexus of West Palm and I was impressed, very accommodating to our needs .. Anthony provided to us great customer service and was able to answer all our questions. More

by archevalmsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Sep 01, 2023 -

Lexus of Palm Beach responded

Hi Archevalmsn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

Clean and friendly staff from the time I arrive until I leave. I return again for service. More

by Wee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 01, 2023 -

Lexus of Palm Beach responded

Hi Wee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

My Service Advisor Jeff was fantastic. He explained everything recommended what he thought I needed while also advising not to do other services. I really felt like he had my best inter More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 30, 2023 -

Lexus of Palm Beach responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

August 25, 2023

Quality dealership. First class service and repairs. Professional employees. Cost to customer is high. Distance to location from my home is not convenient. More

by doublewall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Bouker
Aug 30, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave a review for us at Lexus of Palm Beach. We're happy we could meet your expectations! If you ever need help, just give us a call. Happy motoring!

...
21
...