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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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September 05, 2024

Everyone that worked at the dealership was pleasant and helpful. The service coordinator Miguel Flores was knowledgeable and answered all my questions. So, glad that I went there to service my care. Tha More

by dleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
Sep 07, 2024 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2024

Professional and friendly and timely was a pleasure to sit and have coffee stafffs kind and friendly More

by Ybwilliams30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 31, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2024

Great service department! I have driven Lexus and used this dealer for 3 cars over the last. 20 years and stick (or go back ) to Lexus, primarily due to my trust in the servic More

by bonalv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franscesca
Aug 31, 2024 -

Lexus of Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

Very professional, all know there stuff. Anyone I have worked with has made it easy and pleasant to deal with. More

by kmckvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Aug 18, 2024 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

August 10, 2024

This dealership is first class all the way. Customer service is second to none for sure. More

by Kburch1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 12, 2024 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 08, 2024

My service manager looked unhappy to be working there. That's unfortunate, as it is a lovely facility. He didn't give me an idea of which tire had a nail in it. In addition, as a consumer who is cost awar More

by tenismaniac
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xxxx
Aug 10, 2024 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (561) 291-6004.

August 02, 2024

Horrible experience. My car was returned to my filthy, the inside had grit and grime. Do not come here to get you car serviced. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various
Aug 07, 2024 -

Lexus of Palm Beach responded

Hello Chris, we are deeply disappointed by your experience at Lexus of Palm Beach. Please contact us at (561) 291-6004 so we can work with you to make this right.

July 26, 2024

Great service from our Service Advisor Brain Kobus. He was very professional and courteous. He throughly explained the work required and answered all our questions. We will continue to use Lexus of Pal More

by strezza0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Kobus
Jul 28, 2024 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 22, 2024

My service rep Anthony goes above and beyond to get me the help I need for my car repairs in the best ways possible. More

by divarn97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony G
Jul 23, 2024 -

Lexus of Palm Beach responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 15, 2024

It was a great customer service, they were really good Giving me information. Very nice experience. More

by apcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Domino
Jul 17, 2024 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!