Lexus of Palm Beach - Service Center

I'm a long time Lexus owner switching from JM Lexus to Palm Beach years ago. We have purchased over five Lexus' from this dealership. The last service experience was poor. When the appointment was sche Palm Beach years ago. We have purchased over five Lexus' from this dealership. The last service experience was poor. When the appointment was scheduled, I asked that a driver side front mud flap be available to coordinate a service and repair appointment. I learned at the appointment that it had not been coordinated and that I would need to return (live in Jupiter). I scheduled an appointment for this past Monday at 3PM. Before the appointment, I called to see if the work could be done earlier which was approved. I arrived at 1:10PM for a one hour repair. At 3:10PM, I was told that they had ordered the wrong part. It literally took two hours before they even looked at my car. Obviously frustrated, I asked the asst. service manager to have the service manager contact me. Three days later, I have not heard from the service manager or Lexus. I will be contacting Autonation and will likely be making the drive to JM Lexus going forward. Just a poor experience with absolutely no respect for a loyal customer. More

I like the service I get there, I feel welcomed. Price is high, but I feel I have been taken care of properly. Price is high, but I feel I have been taken care of properly. More

I brought my vehicle in for scheduled maintenance and had my car returned with oil stains on Driver’s side door and passenger side door. Also had oil stains on front hood. They also left a sham cloth on my w my car returned with oil stains on Driver’s side door and passenger side door. Also had oil stains on front hood. They also left a sham cloth on my windshield. . I informed my service advisor about what happened. The car was not cleaned properly and was returned in a dirty condition. More

Anthony Gordilo is a wonderful, knowledgeable. gentleman. He is so helpful on things that need to be done. We both only buy Lexus, we have had 6 so far. Making appointments when needed have alw gentleman. He is so helpful on things that need to be done. We both only buy Lexus, we have had 6 so far. Making appointments when needed have always been done. Lexus is a great comp any. Thank you! More

Great service and communication with quick turnaround . All questions ands were in timely manner , good lisner All questions ands were in timely manner , good lisner More

I have always taken both of my cars to this dealer since moving to FL. They are responsive, knowledgeable, and well priced. moving to FL. They are responsive, knowledgeable, and well priced. More

Excellent service. Always on time and professional. Had emergency flat tire abs took me without appointment. Much appreciated. Very nice waiting area and coffee too Always on time and professional. Had emergency flat tire abs took me without appointment. Much appreciated. Very nice waiting area and coffee too. More

5,000 service took just over 2 hours, too long. Service assistant manager was excellent Service assistant manager was excellent More

Every time I'm here I always receive top notch service. My best car buying experience ever!!! My best car buying experience ever!!! More

I had the best experience at this location my service advisor Jeremy made sure everything went smooth as we'll as the General Manager Vivian and Lorraine and Kenny. If you looking to buy a Lexus please v advisor Jeremy made sure everything went smooth as we'll as the General Manager Vivian and Lorraine and Kenny. If you looking to buy a Lexus please visit Autonation Lexus on Okeechobee Blvd. The best dealership around they really take care of there customers. Vivian Parkes make sure you're happy before you leave her store If you looking for a Lexus please asked for Lorraine Robertson at Autonation Lexus the best salesperson for you. More