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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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October 21, 2023

Great service and communication with quick turnaround . All questions ands were in timely manner , good lisner More

by sylbarboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 24, 2023 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2023

I have always taken both of my cars to this dealer since moving to FL. They are responsive, knowledgeable, and well priced. More

by PATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 21, 2023 -

Lexus of Palm Beach responded

Hi Patti, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 19, 2023

Excellent service. Always on time and professional. Had emergency flat tire abs took me without appointment. Much appreciated. Very nice waiting area and coffee too More

by turgutserap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Oct 23, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

5,000 service took just over 2 hours, too long. Service assistant manager was excellent More

by go33gators
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech guy AJ was excellent, so was Anthony asst. service manager
Oct 20, 2023 -

Lexus of Palm Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 16, 2023

Every time I'm here I always receive top notch service. My best car buying experience ever!!! More

by Lynnettbates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 16, 2023 -

Lynnettbates responded

You guys are the best at what you do. Keep up the good work. I appreciate you all very much. 👍😊😊😊

October 15, 2023

I had the best experience at this location my service advisor Jeremy made sure everything went smooth as we'll as the General Manager Vivian and Lorraine and Kenny. If you looking to buy a Lexus please v More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Lorraine, Kenny, Vivian
Oct 17, 2023 -

Lexus of Palm Beach responded

Hi Tee, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 15, 2023

This was my first visit to Lexus service, and it was efficient and satisfying. Timely work, well-communicated, and friendly service. More

by frfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 17, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 13, 2023

I have always felt that the treatment I have received from the service department personnel has been outstanding. More

by Jackmcgregor737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Oct 15, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Had an 8 AM appt and waited 3 hours for them to check my battery that was under warranty. Nothing wrong the first pass on the troubleshooting, then my car would not start after they finished washing it. Bac More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 15, 2023 -

Lexus of Palm Beach responded

Hi Jeff, we are deeply disappointed by your experience at Lexus of Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

October 12, 2023

Brian is amazing and helpful everytime I go. He keeps me informed and makes recommendations as needed More

by Cin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobe’s is amazing
Oct 14, 2023 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us, Cin! If you ever need help, just give us a call. Happy motoring!

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