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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,114 Reviews

1,114 Reviews of Lexus of Palm Beach - Service Center

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November 17, 2023

Thank you, Anthony Gordillo for your outstanding service. It's rare to find such a dedicated and Advisor-focused professional in the automotive industry. Keep up the excellent work! Nadege Jean Baptiste J More

by nadegejoseph85
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Nov 20, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 17, 2023

Everything was great -always a great experience - they were fast and attentive. we are on our 4th Lexus and love it! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Nov 21, 2023 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 16, 2023

It’s clean efficient and everyone is pleasant and accommodating. Space is comfortable and waiting is minimal More

by Frankmarilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 19, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Always a pleasure calling in and the service advisor was more than excellent. Give him a raise👍 More

by tbcastell15
Recommend Dealer
Yes
Employees Worked With
Candy
Nov 19, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Professional and courteous. Service rep was exceptional. Service was timely. Service rep was diligent in going over the service provided. More

by faleo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

JEREMY CARTER WAS PROFESSIONAL AND TREATED ME AND MY 100 YEAR OLD FATHER WITH KINDNESS. More

by sallyott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMY CARTER
Nov 18, 2023 -

Lexus of Palm Beach responded

Hi Sallyott, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 15, 2023

they not only perform well but each and all care. To this dealership, the customer is their family. More

by davidbamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Nov 18, 2023 -

Lexus of Palm Beach responded

Hello Davidbamberger, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

November 14, 2023

Finally after first visit ended with no result. And multiple phone calls where one of ur people asked what do u want me to do about it I was assigned to Lisa who was wonderful. It took over a week More

by janekarp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario? Lisa
Nov 16, 2023 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6004 -- we hope to hear from you soon.

November 14, 2023

I appreciate the service I receive at Lexus of Palm Beach. I have had the pleasure of working with Rick for many years now, and I never worry knowing he is taking care of my car. He truly makes it stre More

by ncm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bouker
Nov 17, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Was quite pleased with Advisor, Jesse, the Service Department, and the complimentary car wash! I am sold on Lexus!! More

by joann.dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Nov 16, 2023 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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