Lexus of Palm Beach - Service Center

Professional and courteous. Service rep was exceptional. Service was timely. Service rep was diligent in going over the service provided. Service rep was exceptional. Service was timely. Service rep was diligent in going over the service provided. More

JEREMY CARTER WAS PROFESSIONAL AND TREATED ME AND MY 100 YEAR OLD FATHER WITH KINDNESS. YEAR OLD FATHER WITH KINDNESS. More

they not only perform well but each and all care. To this dealership, the customer is their family. To this dealership, the customer is their family. More

Finally after first visit ended with no result. And multiple phone calls where one of ur people asked what do u want me to do about it I was assigned to Lisa who was wonderful. It took over a week And multiple phone calls where one of ur people asked what do u want me to do about it I was assigned to Lisa who was wonderful. It took over a week to get parts and fix a 3 month old car. She arranged for me to get a loaner ( unwashed and dirty) but a least it was wheels. Aside from the maintenance issue I must tell u how much I hate the car. It’s lighter and bigger than my 2020. The clock and seat belt is in the wrong place. U have reinvented stick shift ( if I wanted a sports car I would have bought one) and finally the electronics are so complicated that even after 2 -1/2 lessons I still can’t answer the phone and get the audio to work. It also loses the internet connection all the time. I’m looking to sell it and get just about anything else. More

I appreciate the service I receive at Lexus of Palm Beach. I have had the pleasure of working with Rick for many years now, and I never worry knowing he is taking care of my car. He truly makes it stre Beach. I have had the pleasure of working with Rick for many years now, and I never worry knowing he is taking care of my car. He truly makes it stress free and so easy any time my car needs to be serviced! More

Was quite pleased with Advisor, Jesse, the Service Department, and the complimentary car wash! I am sold on Lexus!! Department, and the complimentary car wash! I am sold on Lexus!! More

Yesterday was my first visit to this location and I must say I was impressed with Brian and I believe OJ, (not sure of his name) both were very professional and significantly tried to help me and were very say I was impressed with Brian and I believe OJ, (not sure of his name) both were very professional and significantly tried to help me and were very patient. I have only had the car a little over a month and. It is doing very odd things. I would have returned the car to Lexus if there was a way to do so. I also loved the waiting area. Just too bad there were no bagels left to try but the coffee was excellent! I waited a little over 4 hours. We More

Jesse Garcia my service manager really knows how to treat a customer. Unfortunately, it took way too long to replace my battery on my 2022 RX450h a customer. Unfortunately, it took way too long to replace my battery on my 2022 RX450h More

Jesse Garcia my service manager really knows how to treat a customer 5 star service from beginning to end , so pleased a customer 5 star service from beginning to end , so pleased More

The employees are very efficient and polite. everybody was very helpful at this last visit. everybody was very helpful at this last visit. More