Lexus of Palm Beach - Service Center

My car went dead in the garage. My wife suggested that I call AAA. I remembered that Lexus has a similar service. I called and within 25 minutes Lew Fleischer was there replacing my dead battery with a br call AAA. I remembered that Lexus has a similar service. I called and within 25 minutes Lew Fleischer was there replacing my dead battery with a brand new one. Under warranty and no charge. Lew was courteous, knowledgeable and quick. Before I finished my coffee the car was ready to drive again. Kudos to Lexus and to Lew. My lease is up this November and I will not lease anything other than a Lexus and from Palm Beach Lexus too! Thanks, Jack Lesser More

My car dies in my driveway. I call the 24 hr roadside number. Within 20 minutes "Lew" is at my door. He knew what was wrong immediately. Changed my battery pointed out some helpful tips on how not to dra number. Within 20 minutes "Lew" is at my door. He knew what was wrong immediately. Changed my battery pointed out some helpful tips on how not to drain my battery. Explained why it happened and that it was all fixed. Total time at my home 27 mins. Lew is my new love!!! Excellent service beyond my expectations! More

Lou Fleisher came to my home 45 miles from the dealership and repaired my car. He was friendly, respectful and accommodating. A great experience in this day and age. and repaired my car. He was friendly, respectful and accommodating. A great experience in this day and age. More

I utilized the Road Repair Services today and the experience was excellent. The response was fast. Lew was friendly and professional as he got the car running in short order. I have had nothing bu experience was excellent. The response was fast. Lew was friendly and professional as he got the car running in short order. I have had nothing but wonderful service from Lexus of Palm Beach. From the purchase of our car to the scheduled maintenance visits, I am always treated like a VIP. I have never had a car dealership treat me better! More

I have been driving only Lexus vehicles during the past 20 years, and have established very good working relationships with 2 dealerships, Lexus of Palm Beach and Lexus of Norwood, largely due to the integ 20 years, and have established very good working relationships with 2 dealerships, Lexus of Palm Beach and Lexus of Norwood, largely due to the integrity of the two employees with whom I have had the pleasure of working. Bill Powers of Lexus of Palm Beach is one of them. I have been traveling yearly between Florida and Massachusetts for the past 7 years). My previous Lexus RX 330 was purchased from Lexus of Palm Beach, and the four of the five before that from Lexus of Norwood. Twenty years of goodwill built up with these two Lexus dealerships was shattered with the purchase of my current Lexus RX 450h from JM Lexus. Were it not for the straightforwardness and honest service provided by Bill Powers (as well as Mark Forcucci of Lexus of Norwood), my next vehicle would definitely be of another make. But I am still mulling it over, so don't rule out this possibility yet. More

Bill was there at 7:30 as promised, I was in and out of there as qick and serice could have my car done, i am very happy with lexus of palm beach I send anyone i know wiht a lexes to them there as qick and serice could have my car done, i am very happy with lexus of palm beach I send anyone i know wiht a lexes to them t is why I have owned so many lexuses and my entire family as well More

Mr. Baldwin was extremely helpful when I came to the service center. I had a flat tire and I had no idea how to fix it, and when someone came to help me fix it, the cap for the rim broke. Upon arriving service center. I had a flat tire and I had no idea how to fix it, and when someone came to help me fix it, the cap for the rim broke. Upon arriving at the service center I was immediately approached by a service man and he showed me to Mr. Baldwin upon my request. Mr. Baldwin attentively listened as I explained the situation to him and he immediately called a Lexus Roadside Assistance vehicle to my car waiting a few blocks away. When I came back my vehicle, the Roadside Assistance car was waiting for me and he plugged the hole in my tire and made it safe for me to drive to the dealership to get my car appropriately fixed. I was told it would take only an hour, which it did and when I received my vehicle it was washed and the spare tire was put on. Mr. Baldwin also told me that the service men checked the fluids and functionality of my car. Overall I had a wonderful experience for being in such a stressful situation. More

I brought my vehicle in for the first service and was greater in their drive by the valets. They asked for my name and then brought my advisor right out to me at the car. We went over a few questions I h greater in their drive by the valets. They asked for my name and then brought my advisor right out to me at the car. We went over a few questions I had about my car, and then went into his office for the paperwork. Very quick and professional. The advisor told me about some of the features they had available in the dealer and I took advantage of the computers they have for you to use. I was able to actually work and make phone calls while my car was being serviced, great feature, no time lost from working. When my car was dne the same advisor reviewed my invoice which was nice and walked me to my car. I've never had service like this before, I think I will be staying with Lexus for a long time. More

Upon purchasing my Lexus new in 2006, my first experience was not only enjoyable but also an experience unlike any other dealership of which I had purchased a vehicle. The entire staff at LEXUS OF PALM BEACH was not only enjoyable but also an experience unlike any other dealership of which I had purchased a vehicle. The entire staff at LEXUS OF PALM BEACH was always very helpful and knowledgeable. My service adviser, BILL POWERS, has always been overly helpful in his tasks to serve my needs as a customer. I would recommend this dealership 110% to anyone in the market for a new LEXUS. These guys blow JM LEXUS and LEXUS of PEMBROKE out of the water. More

I've been to many Lexus dealerships for service. Lexus of Palm Beach has by far the best service representatives I've ever met. Bill had Javier come out to my home to replace my battery for me today. Both we Palm Beach has by far the best service representatives I've ever met. Bill had Javier come out to my home to replace my battery for me today. Both went above and beyond. I will always stay with this dealership for all of my auto needs and hopefully always get these two employees. More