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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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November 24, 2023

Service with a pleasure always at Lexus. Scott is very helpful and keeps me updated on my vehicle while it’s being serviced! No complaints with Scott or Lexus as a whole. More

by parnieri7096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott vessi
Nov 26, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

Jeremy was very nice, this was the first time my service didn’t run over 2 hrs he make sure it was done in a reasonable time. I appreciate that More

by Queth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 26, 2023 -

Lexus of Palm Beach responded

Hi Queth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

This is my 4th Lexus I purchased. From the first Lexus I purchased, I knew this would be the only car I buy. They hardly brake down, the only think is a must do are change the oil, fi More

by Joumana Namek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Valerio
Nov 24, 2023 -

Lexus of Palm Beach responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 20, 2023

Excellent Service. Francesca was very cordial and efficient. Very fast and attentive. the facility is ample and staff is very friendly. More

by ANNA BONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Nov 22, 2023 -

Lexus of Palm Beach responded

Hi Anna, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

I appreciate the convenience and professionalism. Brian is an awesome rep and he does right by me every time I go get my car serviced. More

by Adobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 21, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 17, 2023

The facility is ample, clean and all the staff are friendly and helpful! I like the atmosphere and how inviting and open it all is. More

by Happycustomer561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Domino
Nov 20, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 17, 2023

Thank you, Anthony Gordillo for your outstanding service. It's rare to find such a dedicated and Advisor-focused professional in the automotive industry. Keep up the excellent work! Nadege Jean Baptiste J More

by nadegejoseph85
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Nov 20, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 17, 2023

Everything was great -always a great experience - they were fast and attentive. we are on our 4th Lexus and love it! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Nov 21, 2023 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 16, 2023

It’s clean efficient and everyone is pleasant and accommodating. Space is comfortable and waiting is minimal More

by Frankmarilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 19, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Always a pleasure calling in and the service advisor was more than excellent. Give him a raise👍 More

by tbcastell15
Recommend Dealer
Yes
Employees Worked With
Candy
Nov 19, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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